Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. What is Google Analytics? Heap integrations. Passing GA4 events to Hotjar.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 101

ChatGPT Data Visualization Onboarding KPIs Research Software 101

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. But if you’re going to build a differentiating social network, it really has to be at least a 10x or 20x differentiator. It can’t just be built on decentralized tech or made only for cat and dog pictures.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency. But no one can achieve such compressed time cycles just by working harder?—?instead,

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

The Product Coalition

JUNE 14, 2020

Lessons from big money tech failures An opinionated analysis of why some hyped products failed Last year, I did a talk, as part of orienting a team of automotive executives in modern way of iterative working, challenging the prevailing belief that perfect pre-planning backed by big money will always be a clear winner. Microsoft writes off $7.6

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Mironov Consulting

NOVEMBER 15, 2023

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   Each time, enthusiasts and naysayers piled on.    (GDPR? 

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides. Competition: Is your product still sufficiently differentiated ?

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

The Product Coalition

AUGUST 23, 2023

Fairphone has already launched several models and continues to drive its purposeful mission, creating waves in the tech industry and among conscious consumers with over 400,000 phones sold in a hyper-competitive market. This pivot marked the birth of Slack, a tool that would go on to revolutionize workplace communication.

Weak Development Team 133

Weak Development Team Customer Experience Technical Review Customer Feedback 133

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. Developers/engineers – help to validate the technical viability of the UX strategy and implement it.

Research Software 98

Research Software Analytic Tools Feedback Software User Testing 98

Intercom, Inc.

DECEMBER 2, 2019

In a similar vein, 70% of end users say they feel more loyal to companies that provide support in their native language; there’s also massive upside to doing so if you consider another survey which found that 67% of customers are willing to switch brands due to a poor customer experience. What’s causing the disconnect?

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209

Intercom, Inc.

DECEMBER 1, 2021

E nable with tools. At Intercom, our tech stack is critical to ensuring consistency in our written communication: Templates/snippets : your “what good looks like” templates/snippets should be accessible to all sellers, ideally within their email composer. Tools like Outreach and Salesloft have excellent email extensions.

Framework 118

Framework Weak Development Team Technical Review Feedback Software 118

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . Way back in Episode 36 , I talked extensively about analyzing competitors, and even gave some tools that you might want to use to perform such a task.

Technical Review 53

Technical Review Technology Strategy User Testing 53

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? A review of a channel partner’s core competencies should give you an idea about their capabilities in the areas of technology, operations and business model. Core Competencies and Innovation.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

Lenny Rachitsky

APRIL 9, 2024

Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). That sounds a lot like a tool that would be incredibly good at identifying a clever strategy.

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Valerian Tech

MAY 30, 2023

They can recommend effective caching mechanisms, content delivery networks, and performance monitoring tools to ensure fast-loading pages and seamless browsing. They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency. Book a free consult today.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 94

Data Visualization User Testing Analytic Tools Customer Feedback 94

ProductPlan

NOVEMBER 10, 2020

Fluency in eCommerce tech. The overall user experience of an eCommerce website or app consists of many technological components. If something goes wrong, the product manager needs to be able to grasp the underlying technical problem—to know how to get it fixed quickly. 5 Skills for an Outstanding eCommerce Product Manager.

Research Software 97

Research Software Feedback Software Reporting Tools Technical Review 97

Innovatemap

JUNE 9, 2020

Sherry and Bart focus on keeping those clinic providers up and running with the proper technology and tools they need to meet patient demands. The Technical Task. There were many technical solutions needed for what might appear to be a simple task. This speaks to our philosophy of our tech stack. Full-Circle Care.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.) But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    Tests with first-time users show an average 8.5 hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. Digital CS is a key differentiator that can help companies win new business and scale efficiently to get a competitive edge.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

The Product Coalition

JANUARY 16, 2022

Navigating all of it could be challenging, so here is a simple tool that will help you find your way. After reviewing over 50 candidates, 25 phone interviews, and 15 full interviews, I eventually had to choose between a few final contenders. The search, though, wasn’t trivial.

Roadmap 155

Roadmap Data Visualization Customer Experience User Testing 155

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Semantic Differential Scale 5. Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

OCTOBER 27, 2021

Whatfix is easier to implement, maintain, and integrate with other tools. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. Set up basic contextual onboarding to differentiate user experience. Integration.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

PMLesson's Ace the PM Interview

JUNE 27, 2022

How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare. They are expected to demonstrate technical leadership while also building and executing technical solutions.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. It sits at the intersection of UX, tech, and design. And for a PM, differentiation becomes more critical. Switching has become easier.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. Perhaps the easiest way to differentiate between them is to think of a user timeline. I promise we’ll get to the awesome customer onboarding tools soon.

Analytic Tools 79

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 79

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. It’s especially true if you built your website with an older web development technology that may not scale well as your business grows. Evaluation. requiring a complete redesign.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

UX Studio

OCTOBER 11, 2022

People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. They’re also more likely to generate word-of-mouth marketing by leaving a review and recommending it to their friends. . Increased positive reviews, and recommendations.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. Their mission is to transform digital presences into captivating and effective tools.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Userpilot

JANUARY 30, 2023

It illustrates the distribution of different types of technology users. of the market) are excited about trying products and testing new technology. Their feedback is critical as it's more oriented toward solving a problem and getting a job done rather than technical aspects. They include: Innovators. Innovators (2.5%

User Testing 96

User Testing Feedback Software Research Software Onboarding KPIs 96

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation. How Does Studio 22 Work With Clients?

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

The Product Coalition

SEPTEMBER 3, 2019

5/5 Prioritisation Matrix - Assessing the value of the ideas, we plotted against axis such as impact to user vs technical feasibility. We also looked at long term business impact vs short term business impact to see if our quick wins and differentiating solutions rang true. UT is not UAT! UT is validating the solution.

User Testing 60

User Testing UX Product Research Data Visualization 60

Amplitude

MARCH 9, 2021

For example, a company strategizing a productivity tool might approach customer delight and utility like so: Personas: Begin your product strategy with a grasp of your persona(s). For example, this productivity tool company might plan to target SaaS professionals initially. Step 3: Differentiating your product from the competition.

Customer Experience 59

Customer Experience Product Strategy Data Visualization Strategy 59

Amplitude

AUGUST 13, 2020

These past few months the quick service restaurant industry has signaled rapid and dramatic changes as customers spend shifted online due to the COVID-19 pandemic. Due to technological advancements and global pandemics, the customer experience now goes beyond the brick and mortar of an organization. Drive Business Growth.

Data Visualization 59

Data Visualization Technical Review Analytic Tools Customer Experience 59

Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. online reviews. On the other hand, users never get technical. Online review platforms. reported ICP.

User Testing 105

User Testing Research Software Feedback Software Product Research 105