eG Innovations

NOVEMBER 29, 2021

Software Tools that Managed Service Providers (MSPs) Need. For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications. 2 Remote Monitoring & Management (RMM) tools.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. eG Enterprise monitors your entire IT landscape – from hardware to application, from network to storage, from virtualization to cloud and containers.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

Userpilot

DECEMBER 6, 2021

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool. Basic analytics are a must.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Data Visualization 92

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. As of now, the best customer feedback tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. The best 5 customer experience management tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product Coalition

AUGUST 23, 2023

This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. This pivot marked the birth of Slack, a tool that would go on to revolutionize workplace communication. Navigating this challenging transition wasn’t easy.

Weak Development Team 128

Weak Development Team Customer Experience Technical Review Customer Feedback 128

Mixpanel

NOVEMBER 15, 2021

Today, we announced a $200M Series C investment from Bain Capital Tech Opportunities, marking a transformative period for us. We’ve arrived at this moment due to the collective vision, effort, and trust of each and every employee, customer, and partner we’ve been lucky enough to have on our team. Turning the page.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit.

User Testing 93

User Testing Feedback Software Research Software Product Marketing 93

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Once the products/services with the segments being targeted (SMB, mid-size/large enterprises, industry types) are mapped out, you can start to rationalise the product/market fit as it relates to your own product.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

Userpilot

OCTOBER 27, 2021

Whatfix is easier to implement, maintain, and integrate with other tools. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. At its core, WalkMe is an enterprise solution for employee onboarding. What is WalkMe?

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.) But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    That’s our #1 challenge for 2025.   hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Userpilot

MAY 20, 2021

Using the right product feedback tools can help you gain valuable insights quickly and help identify if your product is actually working well for your users. Here are our top picks on the best 12 product feedback tools for your SaaS company. What Is A Product Feedback Tool. Why Is It Important To Use A Product Feedback Tool?

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. These are tools that can help force more objective conversations.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Userpilot

JUNE 9, 2022

Intercom onboarding tool is the most popular tool for creating product tours, onboarding emails and in-app messages. If you’re looking for more sophisticated product adoption tools and better value for money over time – check out Userpilot or Appcues. Userpilot is currently the tool with the best value for money.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Product Research 52

The Product Coalition

JANUARY 16, 2022

Navigating all of it could be challenging, so here is a simple tool that will help you find your way. After reviewing over 50 candidates, 25 phone interviews, and 15 full interviews, I eventually had to choose between a few final contenders. enterprise-ready product, happy and retained design partners, new platform launch, etc.).

Roadmap 149

Roadmap Data Visualization Customer Experience User Testing 149

PMLesson's Ace the PM Interview

JUNE 27, 2022

How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare. They are expected to demonstrate technical leadership while also building and executing technical solutions.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

eG Innovations

MARCH 5, 2021

My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. Later, virtualization technologies came up and I and my team added support for these technologies. Over the last 5 years, I’ve focused on cloud technologies and containerized environments.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

The Product Coalition

AUGUST 24, 2021

Many venture capital firms were interested in investments at comparatively high valuations in technology companies available around that era. Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. Startup funding was relatively easy to raise.

User Testing 145

User Testing Development Customer Experience Product Research 145

Userpilot

JANUARY 23, 2024

Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. So if your product specializes in cloud-based development tools.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Pure-play MSPs focus on a single vendor or technology, which is usually their core service.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. These leave an exceptional first impression and differentiate our clients from competitors. Their mission is to transform digital presences into captivating and effective tools.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? What does the future hold for eG Enterprise APM? Was it due to the browser or the network or the backend? The eG Enterprise suite from eG Innovations already addressed these aspects of performance monitoring. We looked for both commercial and technological differentiators.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Under 10 Consulting

DECEMBER 28, 2019

Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Take time to review the latest thinking in your industry. Fill out your technical expertise. Review them all. Review the product roadmap.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together. This is what we did. Where will you play?

Product Strategy 113

Product Strategy Strategy Feedback Software Customer Experience 113

Modus Create

JUNE 20, 2019

When Atlassian acquired AgileCraft , it added another powerful tool for enterprise management. With the tool now known as Jira Align and merged into the Jira family, users may be left wondering which one is best for them. This out-of-the-box tool offers a number of different prefab reports for each board. Key Features.

Reporting Tools 75

Reporting Tools Data Visualization Software Review Agile 75

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

APRIL 28, 2022

This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Product tours and in-app guides are also important tools to increase engagement. The main differentiator? Both tools will help you get the job done.

Analytic Tools 87

Analytic Tools Feedback Software User Testing Customer Experience 87

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

eG Innovations

JANUARY 19, 2023

The user could have a poor Wi-Fi connection or working from a public coffee shop where internet connectivity is limited due to congestion. How to Monitor Latency and What Tools do Citrix Offer? Citrix Director Citrix Director is one of those tools that every Citrix administrator has used and is familiar with.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

ProductPlan

JUNE 14, 2022

Peloton : Use technology and design to connect the world through fitness. However, others will be a little loftier and less specific, such as establishing product differentiation and securing market share in the competitive landscape. Empowering people to be the best version of themselves anywhere, anytime.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

eG Innovations

APRIL 12, 2022

They provide fraud screening tools to reduce the risk of fraudulent transactions. Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

They provide fraud screening tools to reduce the risk of fraudulent transactions. Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . Balancing the Agile Enterprise . An excerpt of the model – .

Agile 77

Agile Feedback Software Data Visualization Research Software 77