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Dark Funnel in SaaS: How To Confront Dark Funnel and Make It Work for You?

Userpilot

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Not all touchpoints can be tracked by analytics. No analytics can track all of the touchpoints or behind-the-scenes happenings. Let’s consider the three of them.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers.

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Customer Delight: How to Exceed Customer Expectations in SaaS

Userpilot

Investing in customer delight is a great business strategy to: Engage customers until they become loyal promoters. Here are 11 strategies to delight customers from your customer success team: Make customers feel heard. Implement in-app self-service support to provide help whenever they need it. Drive positive WOM.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. You can easily build welcome screens , tooltips, microsurveys and track the impact of different in-app experiences on your growth KPIs, without having to write any code.

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Resurrected Users: Who Are They and How to Retain Them?

Userpilot

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. Who are resurrected users?

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Customer Love: How To Make Customers Love Your SaaS?

Userpilot

Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. You can quickly implement a lot of these strategies with customer success software. Customer love as a business strategy can lead to a lot of benefits, including: More word of mouth.

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March Madness, AI Style

Crafty CTO

Early testers are reporting that the GPT-4 model provides a substantial, across-the-board improvement over its GPT-3.5 My personal experience mirrors these reports. OpenAI demoed this, incorporating the post-2021 updated tax code in the prompt and then asking a question that required knowledge of the latest changes. predecessor.