The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. Create a knowledge base so customers can self-service solutions instead of contacting support.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Customer Feedback 90

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Templates and tips for less status meetings.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

The Product Coalition

JULY 8, 2021

Since volumes of textual data increase, natural language processing becomes an effective tool for financial analysis. It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 152

Data Visualization Reporting Tools Analytic Tools Banking 152

The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. This testing phase is critical that allows the software development company to move on to the next lifecycle stages.

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

Userpilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Data Visualization 88

Data Visualization Reporting Tools Analytic Tools Feedback Software 88

Product Innovation Educators

MAY 20, 2024

How product managers can master product process Watch on YouTube TLDR – The Product Innovation Charter (PIC) is a short document that provides direction and alignment for a product development project. Focus Arena: Identifies the target market, key technologies, marketing aspects, and competitors’ strengths and weaknesses.

Reporting Tools 102

Reporting Tools Research Software Product Research Feedback Software 102

UX Planet

FEBRUARY 1, 2024

Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being. By promoting financial literacy and providing tools for effective budgeting and planning, the application can empower users to make informed financial decisions.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. Mailchimp, for example, has leveraged this strategy aggressively, and arguably was ahead of its competitors in pushing integration. Integration Types.

Reporting Tools 153

Reporting Tools Data Visualization Customer Experience User Testing 153

Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Since you need the right tools to follow a customer insights strategy.

Data Visualization 79

Data Visualization Analytic Tools Research Software Feedback Software 79

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. Book a demo to learn about its engagement, feedback, analytics, and self-service features.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Customer support and service In customer support and service, Generative AI transforms how businesses interact with their customers.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?

Onboarding KPIs 90

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 90

Split

MAY 15, 2024

While the terms “deploy” and “release” may seem similar, they represent different processes that play crucial roles in the software development lifecycle. Understanding their nuances is essential for streamlining operations and delivering high-quality software to end-users.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Experience 52

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 93

User Testing Analytic Tools Research Software Feedback Software 93

Userpilot

MAY 30, 2024

Actionable strategies for improving customer sentiment. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Improve your service interactions. This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. But is that the right strategy for your business?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

JULY 21, 2022

However, as your business grows, it becomes more difficult to deliver top-notch customer service , which means you are at risk of customer churn. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. Create an in-app resource center and offer self-service support on-demand.

Feedback Software 82

Feedback Software Reporting Tools Customer Experience Data Visualization 82

Product Talk

OCTOBER 25, 2023

As an individual contributor, you’re focusing on your own projects and progress, but as a leader you are now responsible for the team (or teams) that report up to you. You may find yourself less involved in the day-to-day work of discovery and delivery and more focused on higher-level strategy. The metrics are moving.

Leadership 258

Leadership Product Research Reporting Tools Feedback Software 258

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Gainsight

JUNE 15, 2022

Whether it’s milk or software, nothing demonstrates the value of a product like the product itself. PLG is a strategy that puts the customer in the driver’s seat, where they set their own expectations and take a personal interest in the product. They don’t have the know-how or the tools to properly execute it. Analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. Consequently, gaps exist when employing existing sales or service technology solutions in an effort to properly address CSM needs.”

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Intercom, Inc.

JUNE 9, 2020

These are all key components of a business resilience strategy, one that bolsters up a business that’s faced with challenges and sets it up for growth long-term. Here are a few of the strategies they shared and how you can apply them to your own business as you move forward. In March, McKinsey & Co. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

The Product HQ

JUNE 1, 2024

Product management is an essential part of every offering of any sort of product or service. They analyze the data and identify trends to craft workable strategies. These strategies are recommendations for improvements to the current business and product strategy.

User Testing 52

User Testing Product Research Reporting Tools Data Visualization 52

Roman Pichler

NOVEMBER 1, 2022

Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. A handy tool to create a goal-oriented roadmap is my GO product roadmap , which you can download for free by clicking on the image below. 1 The Product Roadmap is a Feature-based Plan.

Roadmap 316

Roadmap Weak Development Team Customer Experience Reporting Tools 316

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. UX Research Methods and Their Application in B2B Environments UX research plays a critical role in understanding user needs and crafting solutions that address complex business challenges.

Data Visualization 85

Data Visualization User Testing Research Software Product Research 85

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. In fact, market penetration has never been an affordable strategy that might burn the company budget in a short time. In this case, carefully considers five indicators: 1.

Strategy 110

Strategy Reporting Tools Technical Review Marketing 110

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Business skills: Business analysis and business acumen.

Data Visualization 78

Data Visualization Reporting Tools Analytic Tools Research Software 78

Userpilot

OCTOBER 20, 2023

Tools like Userpilot, Brand24, and MonkeyLearn can help you conduct your sentiment analysis more efficiently, plus gather more detailed insights. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

UX Studio: Product Management

SEPTEMBER 25, 2017

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag. Collaboration tools. We simply cannot overemphasize the importance of collaboration tools.

Data Visualization 111

Data Visualization Feedback Software Reporting Tools Analytic Tools 111

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116