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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

Userpilot

The product, sales, marketing, and CS teams all play a role in the onboarding concerto. Clear goals, excellent UX design, and reliable analytics are the three core ingredients of a successful onboarding strategy. Monitors support tickets to spot recurring issues. Customer success.

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All I know is coding. Can I become a Product Manager?

B2B Product Management

You work closely with engineering team, define and document the requirements, attend the scrum. You work with Marketing to define the customer profile, you work with business development to do sales training and enablement. If you are an inbound PM, you might want to take steps to get into an outbound PM role.

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The Great Silence

The Product Coalition

To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. Better sales training also won’t stop individual salespeople who are new and just trying to learn the ropes, or simply have a different idea of who the ideal customer is.

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Pragmatic Live Transcripts (Prioritizing Your Product Launch)

Pragmatic Marketing

The nice thing about HubSpot, is we have a great product teams with good user researchers and UX designers and product designers who will do a ton of customer interviews beforehand. So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles?

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Pragmatic Live Transcripts (Prioritizing Your Product Launch)

Pragmatic Marketing

The nice thing about HubSpot, is we have a great product teams with good user researchers and UX designers and product designers who will do a ton of customer interviews beforehand. So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles?