Designing a Successful Customer Onboarding Framework For SaaS
Userpilot
OCTOBER 8, 2022
Customer onboarding is an incredibly complex topic – you don’t get it right by accident. Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. Onboarding cannot be pigeonholed as a single ‘thing’ or feature.
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