eBook Framework Strategy User Friction 
The Product Coalition
OCTOBER 21, 2021
Which problems solve user pain points faster? Is it worth pursuing and will it actually bring value to the customer? You thought deciding on a prioritization framework was enough So, you’ve chosen a framework, but are you actually using it? Which features help deliver the most value?
Gainsight
OCTOBER 14, 2022
Is it different for every customer?”. These are just a few of the questions that customer success (CS) experts explored in a recent episode of CS Essentials by Gainsight: Talking About ROI , a Success League Radio production. This series is also hosted by Tim Van Lew, Director of Customer Success Strategy at Gainsight.
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Userpilot
APRIL 21, 2024
We also share examples of different conversion paths and optimization strategies. This improves customer experience and increases conversion rates. This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Next, create user personas. Let’s get to it!
ProductPlan
SEPTEMBER 30, 2021
Product professionals talk to customers and stakeholders to understand what’s important to them. They unpack their pain points to get to the root cause. They know the importance of a prioritization strategy and seek out opportunities to improve upon it. The Downsides of Prioritization Frameworks.
Gainsight
JULY 12, 2023
As Customer Success (CS) matures and enters a digital era, operations have never been more pivotal. CS teams are charged with perfecting a seamless omnichannel customer experience throughout the entire user journey, while working at peak efficiency. (No No pressure!) Why Invest in a CS Ops Leader?
Gainsight
JUNE 11, 2019
We’re starting to see more and more often Customer Success teams serving as the intersection between all kinds of departments Marketing, Product, Sales, and Support. The customer, of course! So it makes sense that this is happening—both organically and as part of a customer-centric strategy. So far, so obvious!
PMLesson's Ace the PM Interview
APRIL 25, 2022
It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks. Attract a book-loving user-base. How would you measure the success of a go-to-market strategy? What values are important in a brand and how are they communicated to the customer? Be aggressive with marketing.
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