Fri.Jun 07, 2019

Lean, Agile, & Design Thinking by Jeff Gothelf

Mind the Product

Good product development practices are supposed to be built upon alignment and shared understanding, Jeff Gothelf, Author of Sense & Respond tells us at #mtpcon Singapore. But often, organisations end up looking a lot like that painting in the classic scene from the movie Goodfellas : One dog’s going one way, the other dog’s going the other way, and this guy is saying ‘Hey, what do you want from me?’ Joe Pesci, Goodfellas.

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How to Reduce Churn to Increase Profitability

AB Tasty

Conversion rate optimization is vital to maximizing the potential of web traffic, but it’s equally important to retain customers once. Read more. This article was originally posted on AB Tasty as How to Reduce Churn to Increase Profitability. User Experience

Data in the News: A Win for User Privacy, a Setback for Business Analytics and Personalization


Cookies have always been included in digital security and privacy debates so it shouldn’t come as a surprise that Apple and Google continue to create and reinforce policies for web browser cookies to find the right balance between privacy and business.

Empowered Product Teams by Marty Cagan

Mind the Product

At this year’s MTP Engage conference in Hamburg I had the pleasure to introduce my personal product management idol Marty Cagan to our audience. He spoke about one of his favourite topics: empowered teams.

Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

Product Success Management Issues – Albert Cheng – Episode – PSMI009

Spice Catalyst

Here is the final episode of our podcast series “Product Success Management Issues”. In this episode, we are featuring Albert Cheng, Director of Product at SoFi.

More Trending

How Do Customers Actually Use Your Product?


This may seem like a really odd question on the surface. But, if you’re working at a software company today, or ever have, you know it’s really not that strange to ask, “How are our customers actually using our product?” For most of the history of software, we simply did not know how to answer this.

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Your introduction to process mapping: a tool to manage any process


From the smallest boutique to the biggest corporation, every business requires processes to run. When processes are managed effectively, then work tends to run pretty smoothly.

Rebuilding Intercom’s homepage with a new CMS

Inside Intercom

Last week, we launched the new and shared the process and thought behind our new design. In addition to the new brand direction, we also made many changes on the development side, which I detailed in this Twitter thread. I was the tech lead on this project, on Team Web! Our new marketing site has lots of goodies from the development side of things that I'm excited to talk about. I also just want to gush about my team a bit. (?? thread) [link]. — Steven Petryk ??

Insights from Pinterest’s product team on adapting to globalization


New markets, new rules: Insights from Pinterest’s product team on adapting to globalizationHollis KoolAuthorExpanding into global markets means that internal modes of operation at both the team and company levels need to change, too. The Pinterest Ads product team — composed of PMs across the US who are involved in markets abroad — often consider […]. The post Insights from Pinterest’s product team on adapting to globalization appeared first on MiroBlog | A blog by Miro

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

This Week in Product – Jun. 7, 2019


Reality Bites Five Whys vs Reality — a thought follower (@FakeRyanGosling) June 5, 2019 Product managers obsess over whys. Why are people leaving my app at this point? Why are users not coming back as often as I’d like them to? Why is this feature underused? We often think that if we just keep. Read more » The post This Week in Product – Jun. 7, 2019 appeared first on ProductCraft by Pendo. Perspectives This Week in Product

5 Tech Trends in 2019 We Need to Consider as a Design Team

UX Studio

Living in the present, I often forget how fast the world is changing. Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. From smart-home devices that control our gadgets through the power of our voice to cryptocurrencies, latest trends are full of possibilities that new technologies bring to human-machine interactions.

What Hiding Likes on Instagram Could Mean for Marketers


There are more than 4 billion likes each day on Instagram, but soon they might be hidden. Much of Instagram’s success, home to 1 billion monthly active users and with engagement that rivals Facebook, can be attributed to their practice of testing and releasing new features. Their latest test has been met with mixed feelings from brands and advertisers. . According to TechCrunch , Instagram is currently testing the concept of removing the number of likes on posts from public view.

How to Take Part in a Product Bootcamp and Revitalize a Product Department

The Product Coalition

We tend to reflect the careers of aspiring tech professionals who aim to complete the transition to Product Management. There are, however, other alumni who take the course even though they already are Product Managers. It is very simple. Product School’s course allows them to revitalize Product Management teams, taking their skills to the next level. This was Bruno Batalha ‘s case. Bruno actually had his first Product Management experience back in 2008.

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Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

Biweekly Product Update


We’ve launched some features that we think you’ll love! Take a look at our second round of May updates and announcements: Data in the News. More Keyboard Shortcuts. Customize Your Dashboard Widgets. and product enhancements! At Indicative we value our customers’ feedback.