Thu.Oct 27, 2022

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Are you a Product Manager? Or a Project Manager in disguise?

Mind the Product

In this guest post, Karen Velasquez, Product Manager at Signable, delves into the difference between product management and project management from her experiences in both roles. [.] Read more » The post Are you a Product Manager? Or a Project Manager in disguise? appeared first on Mind the Product.

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Scrum and Kanban: The Infinity War

The Product Coalition

This war drags on, the factions continue to let blood and form new strange alliances (Scrumban?), but which is better? Continue reading on Product Coalition ».

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Placing product bets on your roadmap by Indicative

Mind the Product

In this digital breakout session sponsored by Indicative at #mtpcon London 2022, Esmeralda Martinez, Head of Product at Indicative by mParticle discussed placing bets and taking smart calculated risks on your product roadmap. [.] Read more » The post Placing product bets on your roadmap by Indicative appeared first on Mind the Product.

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A Blind Man Invented Cruise Control: What That Teaches Us About Product Sense

The Product Coalition

Photo by Clem Onojeghuo on Unsplash Inventor Ralph Teetor suffered a childhood accident that left him blind in both eyes, yet Teetor went on to invent “cruise control” for automobiles. If you asked me what problem cruise control was solving?—?I would say someone’s foot became sore on long road trips and they got tired of repositioning the foot. A secondary pain point is probably something around fuel efficiency and the cost of gasoline.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How to Build a UX Research Team from Scratch

UserInterviews

Just hired as a UX research leader? Here's a checklist and tips for what to do in your first 90 days to build and manage an effective user research team.

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Study: How Researchers Can Increase Design Accessibility, with Lenovo

dscout People Nerds

Creating accessible spaces and experiences requires intentionality. See how Lenovo and dscout’s research with people in the Deaf and Hard of Hearing community shed light on accessibility UX best practices.

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How to Prioritize Features to Make Better Product Decisions

ProductPlan

All product leaders want their products to do well in the market. In addition, they want to provide a real-world solution to a customer’s problem. Yet, how do they effectively prioritize the right features when stakeholders demand different things from your product team? As a product professional, you must silence the outside noise and focus on what matters most—your customer.

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Pulse Europe to Spotlight Durable Growth Strategies

Gainsight

Learn how customer, community, and product-led strategies can build long-term, efficient growth. It’s our favorite time of the year—again! If you’re still nursing a case of Pulse San Francisco FOMO, then you’re in luck. Pulse Europe is just around the corner on November 9–10 in—drumroll, please—London! . Take some time off from back-to-back Zoom meetings and join us live on the rooftop of Tobacco Dock to make meaningful connections with peers in Customer Success (CS), Product, and Community.

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Effective 1:1 Personalization Starts with Concrete Data

AB Tasty

It’s no secret that today’s digital marketplace is highly competitive. Consumers are exposed to an increasingly high number of messages each day. How can you make your message relevant to your consumers and break through the noise? To capture consumers’ attention, brands need to focus their attention on crafting unique user experiences to deliver 1:1 […].

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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5 ways Productboard can help you conduct better product discovery

ProductBoard

There’s a lot of uncertainty and risk when it comes to building products. We like to think we know our customers and their needs, but it’s easy to go astray unless we take the time to regularly check in with them and validate our ideas as we go. This is why product discovery is just as important — if not more so — than delivery.

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How to Hire First-Time UX Researchers at Your Startup

dscout People Nerds

Don’t overlook talent in a different field. Here’s how to screen for applicable skills for a candidate breaking into the industry.

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Collect’s founder Alex Delivet on automating data collection

Intercom, Inc.

?. Manual document collection is not exactly what you would call a seamless process. Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand.

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Best tools for customer feedback

Userpilot

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Observability vs. Monitoring: What is the Difference?

eG Innovations

Introduction. For several decades, IT monitoring has been deployed in different forms. The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. In the recent past, the term Observability has been used as a synonym for “modern monitoring”.

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Best tools for customer experience management

Userpilot

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company.

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What is your stickiness metric really saying?

Mixpanel

Stickiness is an extremely popular engagement metric. It’s used by product managers to make roadmap decisions, and it’s cherished by investors for its help in determining investment worthiness. It’s also one of the most misleading metrics there is if you don’t know exactly how it works. In this article, we’ll dive into concrete examples of how stickiness is calculated and compare the results so you can go beyond “good vs bad” numbers and make decisions that are truly meaningful for your pr