Product Culture

SEPTEMBER 16, 2014

Readers of ProductPowers know that I've held a Hall of Fame and Shame awards program in the winter for a number of years. Some of you may also know that this year I am Vice President and Chief Evangelist for the Boston Product Management Association (BPMA). Collision of these things has resulted in a new Product Excellence Awards program sponsored by the BPMA.

Events 45

Events Presentation Product Management Product Manager 45

TSIA

SEPTEMBER 19, 2014

Even though it’s been 50 years since the first mass-produced computer appeared on the market, as an industry we're only just now beginning to investigate what it means to get involved in driving the success of our customers. In my webinar “Customer Success: Organization or Set of Offers?” we explored who within your organization should be facilitating customer outcomes.

Webinar 40

Webinar Marketing 40

UserTesting

SEPTEMBER 19, 2014

Twitter has gotten a lot of attention lately for its plan to introduce an algorithm-based feed in 2015. Twitter claims that the current feed, which displays tweets in reverse chronological order, doesn’t provide the most relevant content for the user. … The post Will Twitter’s New Algorithm Make or Break the User Experience? [POLL] appeared first on UserTesting Blog.

Customer Experience 20

Customer Experience User Experience Blog 20

TSIA

SEPTEMBER 18, 2014

Implementing a strategy to interact with your company’s customers via social media is complex, costly, time-consuming and ever-changing. Despite these hurdles, if your company is ignoring social media or thinking that it can enhance the customer experience without a social media strategy , think again. There is no getting around the fact that implementing a social media strategy consumes energy and resources, but managing your online presence via social media channels requires more than si

Customer Experience 40

Customer Experience Strategy Management Management 40

Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

Product Management

TSIA

SEPTEMBER 16, 2014

The traditional supplier model of make, sell, and ship is no longer all it takes to keep customers happy. In today’s market, manufacturers are not only expected to continue making and supporting great products, but must also work directly with customers to help them achieve their desired outcome.

Marketing 40

Marketing 40