TSIA
SEPTEMBER 5, 2014
Every year, TSIA’s top research executives gather to collaborate and share their recent discoveries about current trends in the technology industry. By sharing data on industry trends, best practices, and measured data, this research summit plays a key role in further assisting TSIA’s members in reaching their goals for customer success.
UserTesting
SEPTEMBER 5, 2014
September is a big month for device releases. On Wednesday, Samsung made a series of new product announcements : the Galaxy Note 4, the Galaxy Note Edge, and the Gear virtual reality headset. Next week, Apple is expected to announce … The post Samsung Launches New Products Ahead of Apple Release: Which Will Win? [POLL] appeared first on UserTesting Blog.
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TSIA
SEPTEMBER 2, 2014
In part one of this series, I showed you how Google is quickly becoming your primary support portal. While this can cause anyone in the support services industry to be more than a little nervous about their perceived value to customers, I also explored and debunked some common myths surrounding the importance of having a publicly accessible knowledge base.
UserTesting
SEPTEMBER 5, 2014
September is a big month for device releases. On Wednesday, Samsung made a series of new product announcements : the Galaxy Note 4, the Galaxy Note Edge, and the Gear virtual reality headset. Next week, Apple is expected to announce … The post Samsung Launches New Products Ahead of Apple Release: Which Will Win? [POLL] appeared first on UserTesting Blog.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple
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