Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JANUARY 16, 2024

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. GainsightPX is one of the most prominent product experience platforms in the market. GainsightPX offers 37 templates for creating your dashboard.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. It lacks analytics features, customization options, and overall it might not be worth the price for some companies. The product offers too little for its price.

Data Visualization 86

Data Visualization Embedded Analytics Analytic Tools Feedback Software 86

Userpilot

JANUARY 16, 2024

TL;DR HelpHero is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

NOVEMBER 19, 2023

TL;DR Intercom is a good choice for customer experience and it comes with features such as user segmentation, interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool for SaaS companies. Userzoom is the best user and product research tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

TL;DR UserGuiding is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. GainsightPX is one of the most prominent product experience platforms in the market. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Chameleon is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Analytics are not advanced: Chameleon doesn’t pose of robust analytics features like Userpilot does. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

TL;DR UserGuiding is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. UserGuiding’s in-app resource center UserGuiding has an in-app resource center feature that can be helpful for your customer education efforts.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 28, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

FEBRUARY 26, 2024

UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. What do users say about UserIQ?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Customer Experience 86

Userpilot

SEPTEMBER 22, 2023

TL;DR Chameleon is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Analytics are not advanced: Chameleon doesn’t pose of robust analytics features like Userpilot does. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2024

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

APRIL 16, 2024

WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. Userpilot is a product growth platform and WalkMe alternative you should consider. Pros of Userpilot include its no-code customization, event-based triggering, and the option to embed the product tours into the resource center.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

JANUARY 9, 2023

Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Help customers gain full value from your product. Customer analysis for understanding their preferences, goals, and expectations towards the product. Userpilot webinar slideout.

Feedback Software 85

Feedback Software Analytic Tools Research Software Customer Experience 85

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. Products operations is to product management as marketing operations is to marketing. Product ops are better suited to handle those issues and give time back to product managers.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Userpilot

FEBRUARY 26, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

Feature analytics dashboards like heatmaps – to see how often users engage with different features. Let’s take a closer look at how Appcues facilitates new user onboarding: Drag-and-drop builder : Appcues’s no-code builder lets you create personalized onboarding tours and checklists to assist and educate new users.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

User segmentation : Personalize onboarding experiences by segmenting users based on company size, behavior, roles, and use cases to increase product adoption rates. Feedback collection : Tools that allow customization of surveys and feedback widgets can help you understand your users’ feelings and guide product improvements.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

MAY 3, 2023

The tool enables users to create product experiences and collect user feedback. However, users have reported frequent bugs. Userpilot is a powerful tool offering user onboarding, product adoption , and user feedback features. Create a resource center to add different educational resources for your users. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Amplitude

MARCH 12, 2019

Define relevant events, event properties, and user properties. While the data in Amplitude was self-service, the lessons learned from the data weren’t. Anyone can create a Notebook right in Amplitude and embed charts directly into them. Dashboards are great for monitoring North Star metrics and KPIs.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. This means delivering in-app and on-site content, such as newsletters, blog posts, or other educational resources that engage users. Here’s how.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

We also analyze successful onboarding flows and evaluate various tools that can help product managers , product marketers and UX designers deliver outstanding onboarding experiences. TL;DR User onboarding educates new users on how to best use your product to solve their problems and satisfy their needs.

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Customer Feedback 98

Userpilot

MAY 4, 2023

UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. Create a resource center to add different educational resources for your users. Book a demo today to learn more. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 21, 2023

TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product. They can be categorized into two types: full product tours (detailed walkthroughs) and interactive manuals (contextual in-app guidance). However, it lacks essential UX patterns and some users have reported frequent bugs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Amplitude

NOVEMBER 4, 2020

At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric. By using analytics in Amplitude, our team found our customers’ retention was related to how often they learned something from an Amplitude chart and shared that learning with their network. For Improving Analytics Productivity.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MAY 8, 2023

Whether you are primarily seeking to enhance your user onboarding , product analytics, collect user feedback, or NPS, you will find the information you need to determine if UserGuiding, ProductFruits, or Userpilot is the most suitable option for your requirements. So it’s really an MVP tool for a simple product tour.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Appcues dashboard.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 8, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! Create a resource center to add different educational resources for your users. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52