Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Technical Review Reporting Tools 52

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. At Zalando, we changed this.

Reporting Tools 117

Reporting Tools Systems Review Enterprise Technical Review 117

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

The Product Coalition

FEBRUARY 26, 2020

Higher education and training courses are much too often focused on code itself, but in fact there are many more aspects to developing digital products than that. when it’s all but too late to do a more appropriate education for that. Books Software Project Survival Guide ?—?Steve in UX, Product, whatever?—?when

Technical Review 78

Technical Review Software Review Research Software Product Research 78

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Reporting Tools 92

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Fortunately, there is quite a selection of customer onboarding tools and platforms available on the market to simplify the implementation of onboarding processes for your SaaS product.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Reveal

SEPTEMBER 27, 2024

Conversational analytics is not just another feature; it’s a transformative capability that can significantly elevate the user experience within your software. Differentiation in the Market: Offering advanced analytics capabilities like conversational analytics can set your application apart from competitors.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Feedback Software 59

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Product Marketing Tools Overview.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. And how do you go about choosing a good software solution from all the options on the market? And how do you go about choosing a good software solution from all the options on the market?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

Product Research 116

Product Research Research Software Software Review Technical Review 116

eG Innovations

MARCH 9, 2023

Many organizations also use Linux IDEs (Integrated Development Environments) and Linux code editors such as Visual Studio, Eclipse and Atom. This market is particularly price sensitive and continually seeking to lower costs and the effort required for maintenance and management. eG Enterprise v7.2 eG Enterprise v7.2

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo! These are the two main questions that our guide answers.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Systems Review 80

Userpilot

AUGUST 15, 2022

Micro goals vs macro goals in product marketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? As a product marketing manager, you need to set goals that would guide and motivate you and your team members. What is a macro goal in product marketing?

Product Marketing 84

Product Marketing Feedback Software Marketing User Testing 84

Userpilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. Let’s get started! Geographic segmentation data.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Reporting Tools 89

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

APRIL 22, 2024

Providing educational content to keep users engaged and informed. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Then create small, concise messages to educate customers about each of these features. Book a demo to give it a try.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Userpilot

FEBRUARY 6, 2023

It’s especially helpful for marketing and sales campaigns. Review the feedback to see what you can improve on to predict and prevent future churn. For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

JUNE 19, 2024

For instance, a company with a self-service SaaS product might require a strong focus on creating clear user guides, while a complex enterprise software solution might necessitate experience in conducting in-depth product demonstrations. Sharing customer feedback and insights with the other teams such as marketing and sales.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Reporting Tools 52

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 99

Analytic Tools Feedback Software User Testing Customer Experience 99

The Basics of Product Management

JULY 21, 2020

We will review each smart glass available today, including the newest entrant, Jio Glass. However, it is important to note that the market for these products is still unproven. It is all a question about timing and finding the right product market fit. Smart Glasses are the latest craze in the world of wearable tech.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Gainsight

FEBRUARY 18, 2022

As a result, companies are turning to one another to share insights on how to drive net retention on their teams with one of the most challenging and most competitive labor markets possibly in the history of the world. UiPath is dedicated to delivering the Fully Automated Enterprise. Who Is UiPath and What Do They Do Best?

Technical Review 97

Technical Review Customer Experience Customer Feedback Software Review 97

Userpilot

OCTOBER 11, 2022

Looking for ways to implement lead segmentation and create more effective marketing strategies? In SaaS, your target market will always consist of people with different needs that keep changing with time. Read on to discover different segmentation strategies that are guaranteed to improve the success rate of your marketing campaigns.

Feedback Software 84

Feedback Software User Testing Data Visualization Customer Experience 84

Userpilot

JANUARY 24, 2022

With that being said, you need to push your revenue to a level where it surpasses the amount you lose due to drop-offs. Small SaaS companies typically aim for a 5-7% churn rate, while enterprises need to keep their churn rates below 5%. On the flip side, hoping to achieve a zero churn rate is simply impractical. Let’s get started.

Feedback Software 87

Feedback Software Onboarding KPIs User Testing Customer Experience 87

Userpilot

OCTOBER 1, 2022

Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts. It’s easily scalable and can be automated using no-code self-service tools. You’ll also have to invest in state-of-the-art CRM and communication tools that may cost you much due to how you intend to use them.

Feedback Software 74

Feedback Software Data Visualization Customer Experience User Testing 74

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Conduct deep market research through surveys and interviews to understand customer preferences and market trends.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

Userpilot

JUNE 30, 2024

Embarking on a career as a product manager involves a combination of education, skills development, and practical experience. Here are the steps to follow to become a product manager: Earn your bachelor’s degree : While it may not be necessary, most employees see a bachelor’s degree as the minimum level of education.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mixpanel

JANUARY 3, 2022

As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. All over the code, you have ugly calls to complex analytics APIs littered amongst your views and business logic. You’d be celebrated.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

JULY 29, 2021

The best part, they have built it code-free inside Userpilot: A resource center built in Userpilot for Postfity. #4 Userpilot , a customer engagement software tool puts all the elements above at your fingertips without writing any code or calling on your engineering team to implement them. Available UI patterns in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

NOVEMBER 19, 2022

It’s easier to convert loyal users into brand advocates who are willing to give positive reviews and participate in word-of-mouth marketing. You need to carefully review previous interactions with such users to understand what went wrong with your product or customer support. Customer Satisfaction (CSAT) survey.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 87

Gainsight

JUNE 4, 2020

As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. With PX, we have our javascript code embedded in SaaS applications and thus get to witness every user’s clicks and actions, anonymously, across a healthy set of cloud applications.

Analytic Tools 52

Analytic Tools Customer Experience Customer Feedback Software Review 52

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. What Is Product Education? Product-Led Growth Through Market Volatility. Best Practices in Enterprise Product Management. It Depends.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52