Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. Use a tool like Userpilot to create slideouts and carousels for code-free in-app messaging: Try Userpilot. Fix poor user experience and reduce app churn with Userpilot analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Modus Create

APRIL 25, 2025

How AI can supercharge DevEx And why you should care By Andy Dennis Posted in Digital Transformation , Platform Published on: April 25, 2025 Last update: April 25, 2025 The experience that's slowing down your developersand your business 92% of developers already use AI coding tools, and 70% say AI improves productivity. Thats changing.

Feedback Software 40

Feedback Software Reporting Tools Research Software Product Research 40

Gainsight

OCTOBER 25, 2021

Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops? Customer feedback loops root your strategy in data that matters.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Gainsight

MAY 12, 2022

Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience. That’s why product analytics is a razor-sharp tool for product leaders. What is product analytics?

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

APRIL 24, 2024

What AI tools you can use. AI tools can visualize trends and anomalies in real-time. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. AI analytics are coming soon. Let’s get to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Intercom, Inc.

MARCH 6, 2018

We share feedback with each other all the time, not just for bi-annual or annual reviews. We want to keep getting better and our feedback loop is a really important part of this. Retrospectives (retros) are a tool we use to reflect on how we’ve worked together and how we can improve for the future.

Embedded Analytics 213

Embedded Analytics Feedback Software Product Research Software Review 213

Userpilot

SEPTEMBER 12, 2024

The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. Maintaining accurate data is crucial for customer satisfaction and the company needed a way for users to report inaccurate data. The data team then verifies and corrects the feedback, ensuring data reliability.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. Qualaroo helps companies gather customer feedback only. What’s the value of it?

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Userpilot, Zendesk, and LiveAgent are the three best tools to consider when trying to improve the customer experience for those using your fintech products or services.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

FEBRUARY 21, 2023

But how does user adoption impact your business? In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

FEBRUARY 21, 2023

But how does user adoption impact your business? In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. An example of UI feedback. Offer self-service support options.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

JUNE 26, 2023

Close the feedback loop by communicating the changes to customers through various channels or explain why you decided not to act on their feedback. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. What is a customer feedback system?

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Let’s get down to the nitty-gritty of how to embed value-based growth into your SaaS business. Create a resource center for self-service support. Book a demo to learn how to use it to deliver more value.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

SEPTEMBER 12, 2022

Collect active and passive feedback from your app, implement it, and communicate it to close the feedback loop. Implement in-app self-service support to provide help whenever they need it. Think of the last time you tried a project management tool but were neither disappointed nor surprised—it just did the job.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools User Testing 98

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Routinely collect customer feedback to get a first-hand look at what customers want from their experience. Difference between B2C and B2B customer experience.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

AUGUST 26, 2022

You can use a variety of tools to collect in-app feedback and analyze the data: Userpilot and Usersnap are one of the best tools in the market. What is user feedback? User feedback is quantitative and qualitative data provided by customers about what they think about a product and how many of them feel the same way.

Feedback Software 97

Feedback Software User Testing Customer Feedback Analytic Tools 97

Gainsight

NOVEMBER 10, 2021

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . How do analytics play a role in product-led success? How do you use analytics to fuel your product-led strategy?

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Leverage loyalty programs to reward customers for their business. Collect active and passive feedback , act on it, and close the feedback loop.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Sales analytics to identify better-qualified prospects and improve your marketing strategy. Collecting customer feedback and engagement data in-app to locate and address their pain points. You can offer proactive self-service support via a help center.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

NOVEMBER 27, 2023

There are several ways you can gather and analyze churn and retention data; through methods such as cohort analysis , retention tables, path analysis , and feedback tools. Close the feedback loop so customers know their opinions matter. That’s where customer churn analytics comes in.

Product Research 102

Product Research Data Visualization Feedback Software Analytic Tools 102

Userpilot

MAY 27, 2025

This article highlights the best product management tools to help you master your tasks and deliver maximum value to stakeholders. These product management tools cover everything from analytics to project tracking, ensuring you’re equipped to enhance your product management processes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 27, 2023

We also analyze successful onboarding flows and evaluate various tools that can help product managers , product marketers and UX designers deliver outstanding onboarding experiences. Onboarding feedback surveys are essential to gauge how satisfied users are with their first-time experience and identify areas for improvement.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105

Usersnap

JULY 27, 2020

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. By empowering your customers to share their feedback whenever they want in your product, you are creating a welcoming and collaborative environment, while also signaling trust to your users.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Userpilot

DECEMBER 6, 2022

Make it easy for customers to provide feedback whenever they want. Close the feedback loop. You can collect customer feedback in-app, via email, on social media, etc. You can even embed a long-form survey in-app to trigger it more contextually: Userpilot can help you embed surveys with ease. Conclusion.

Product Research 98

Product Research Feedback Software Customer Experience User Testing 98

Userpilot

AUGUST 20, 2022

Act on the data you get and close the feedback loop. However, CS is more about hand-holding users to do their job using your tool with minimum friction and following an onboarding playbook. Passive feedback is initiated by the user without being prompted by your brand. However, you can also encourage passive feedback.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback User Testing 98

Gainsight

APRIL 7, 2022

However, what many product leaders and managers don’t realize is that there’s a set of tools that can both inform and fast-track your product adoption plan: product analytics. Here’s how to measure product adoption using product analytics. That’s why in-product analytics are so critical to product adoption progress.

Analytic Tools 52

Analytic Tools Data Visualization Embedded Analytics Product Research 52

Usersnap

MARCH 4, 2021

Besides the research, demos, data analytics, customer interviews, and customer support and service tickets, there was still something crucial missing here: if we want to know what exactly customers need, the best moment to get insights from people is to find out while they’re in their context, looking to accomplish their goals.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Usersnap

MAY 21, 2019

Usersnap offers a fully customizable and easy to integrate CX and feedback tool , get a free demo and start your free trial today. Create a Feedback Loop. Feedback loops are essential for companies to understand customer pain points. You can also embed this step in your feedback loop.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

Userpilot

NOVEMBER 29, 2022

Follow up with the customer and inform them that their feedback has been implemented. This is what we call closing the feedback loop. If you’re looking for a great tool that will help you build B2B customer satisfaction surveys without using code, we hope you’ll consider Userpilot. Customer feedback loop.

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98

Userpilot

SEPTEMBER 10, 2022

That will determine which user segments you should ask your questions to, and which tools can help you create and launch these surveys. Best practices when launching UX surveys include using microsurveys to generate contextual feedback, eliminating bias from your survey questions, closing the customer feedback loop , and more.

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

Gainsight

APRIL 5, 2022

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Product Research 52

Userpilot

FEBRUARY 25, 2022

An onboarding survey is an interactive form designed to gather feedback – they are versatile tools and can be used in many ways. Use open questions to prompt in-depth feedback. Using a customer feedback tool to create your surveys will help time and allow you to collect, analyze and act on data.

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

Usersnap

MARCH 19, 2019

There is no school to teach you the best way to build your website interface, as designs and user habits come in and out of fashion, but the rule to follow customer feedback is something you should always hold on to. “It’s Recommended Reading: 6 Effective Ways to Collect Customer Feedback. Elon Musk, CEO of Tesla Motors.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76