Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 89

Embedded Analytics Data Visualization Analytic Tools Feedback Software 89

Mixpanel

FEBRUARY 13, 2023

Our next step in this effort: We’re bringing Mixpanel to all the other tools that product teams use to work together. Now you can embed Mixpanel Boards and reports in Figma, Coda, Jira, and any third-party tool that supports embedding. Last year, our Boards release was all about making Mixpanel more collaborative.

Data Visualization 78

Data Visualization Reporting Tools Embedded Analytics Analytic Tools 78

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Reporting Tools 100

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

Data Visualization 93

Data Visualization Analytic Tools Embedded Analytics Feedback Software 93

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Feedback 93

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Satmetrix Systems, Inc., and Net Promoter System?

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

The Product Coalition

MAY 20, 2020

More than just making numbers look pretty, data visualization is the graphical representation of information. Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders.

Data Visualization 86

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 86

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews. out of 5 star reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Seven of the best software tools to choose from, along with their features and pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Gainsight

APRIL 8, 2021

We are our own harshest critics, and I love giving the product team feedback as I run the Gainsight platform for Gainsight. . With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

DECEMBER 22, 2023

Microcopy, on the other hand, uses simple instructional language to guide users and provide them with essential information. Personalized in-app copy offers relevant information and helps users accomplish their objectives quickly and easily. When writing microcopy for UI, prioritize clarity over creativity.

Analytic Tools 104

Analytic Tools Feedback Software UX Data Visualization 104

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. Personalized Information.

Data Visualization 89

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 89

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 151

Reporting Tools Data Visualization Customer Experience User Testing 151

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! There are different types of behavioral analytics tools used in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Embedded Analytics 98

Userpilot

APRIL 7, 2024

The Aha moment can happen before users even sign up for the tool, like in Loom or Zoom, or quite late afterward, like in Slack. Friction can slow users down or stop them from experiencing the Aha moment, so use analytics tools like funnel analysis to identify and remove it from the user journey. That’s where the Aha moment is.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

MAY 28, 2021

WorkSpaces eliminates the need to procure and deploy hardware or install complex software. Logon Simulators are a common tool used for VDI and digital workspace monitoring. Used in conjunction good synthetic monitoring tools, administrators can test the behavior of system failures and harden their deployments improving resilience.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

Userpilot

APRIL 29, 2022

What user onboarding software do you need to buy to equip them? A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. Developing good communication skills will help you convey maximum information in the minimum time. Here we go!

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Reporting Tools 95

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

MAY 14, 2023

The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.

Feedback Software 96

Feedback Software User Testing Customer Feedback Analytic Tools 96

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Gainsight

NOVEMBER 10, 2021

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . The days of selling one-off discs or software packages are over. How do analytics play a role in product-led success?

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

MARCH 23, 2023

3: Poor customer service or experience with the sales teams can make customers churn. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: Include an always-on feedback widget in your knowledge base so customers can report technical issues when they occur. #6:

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Izenda

APRIL 27, 2020

Commonly used in agile software development, the MoSCoW method helps key stakeholders understand the importance of each product feature. Its purpose is not only to prioritize workflows but to inform key stakeholders how and why certain features are prioritized in each time frame. Are Dashboards and Reports on Your Product Roadmap?

Embedded Analytics 64

Embedded Analytics Data Visualization Roadmap Analytic Tools 64

Userpilot

APRIL 23, 2021

Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. User persona’s pain points (blockers): Is using other solutions too time-consuming? All in one dashboard. What is a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. It enables them to make informed decisions by drawing their attention to the relevant information and prompting them to action. From the business perspective, a good conversion path helps teams qualify leads, offer a better customer experience , and build stronger customer relationships.

Research Software 92

Research Software Feedback Software User Testing Reporting Tools 92

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. The Dark Iceberg.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Data Visualization 97

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Always use both UX analytics quantitative and qualitative data for better insights. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

eG Innovations

MAY 28, 2021

WorkSpaces eliminates the need to procure and deploy hardware or install complex software. Logon Simulators are a common tool used for VDI and digital workspace monitoring. Used in conjunction good synthetic monitoring tools, administrators can test the behavior of system failures and harden their deployments improving resilience.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

Lenny Rachitsky

APRIL 4, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Vanta —Automate compliance. For example, Dharmesh knows that he isn’t adept at managing people, and made a conscious decision to avoid having direct reports. Champion simplicity amid complexity.

CTO 48

CTO Data Visualization Embedded Analytics Reporting Tools 48