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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. There are numerous knowledge base tools in the market. Let’s dive in.

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Dark Funnel in SaaS: How To Confront Dark Funnel and Make It Work for You?

Userpilot

Unfortunately, traditional marketing and sales funnels aren’t enough. The buyer’s journey is not a linear path and that leaves companies and marketers with an enormous attribution blind spot. Not all touchpoints can be tracked by analytics. What is the dark funnel in SaaS?

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

If you’re considering Userlane vs. Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Userlane has on average 4.6

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

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Establishing a market-led culture with a Product Management framework

BrainMates

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. Immediately after the course, the company invested in six months of organisational product coaching with myself, Brainmates’ New Zealand Product Coach , to help embed the new product mindset. What matters most?