Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. Make it an instruction manual, not a poem.

Analytic Tools 92

Analytic Tools Feedback Software UX Data Visualization 92

Userpilot

NOVEMBER 27, 2023

Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Wondering how churn rate vs retention rate are different?

Product Research 74

Product Research Data Visualization Feedback Software Analytic Tools 74

Gainsight

OCTOBER 25, 2021

Constant feedback is the lifeblood pumping into every successful product delivery. And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Wondering how to anchor these feedback loops into your product? Customers feel valued.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 90

Research Software Feedback Software Analytic Tools User Testing 90

Userpilot

SEPTEMBER 22, 2021

Engaged users are receiving repeated value in your SaaS leading to increased product adoption, retention, and more revenue. Personalized onboarding can reduce churn by keeping users highly engaged. Analytics can guide your content strategy decisions both in-app and on other channels like social media. Source: Poptin.com.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

OCTOBER 24, 2023

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies.

Customer Experience 77

Customer Experience User Testing Customer Feedback Onboarding KPIs 77

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Let’s consider the three of them.

Analytic Tools 85

Analytic Tools Research Software Feedback Software Data Visualization 85

Userpilot

MARCH 25, 2022

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Well-executed visually and triggered contextually it can provide your product team with valuable feedback. Was your feature update smooth ? What is an in-app survey?

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Product Research 82

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. We also explore its benefits and different ways product managers can approach it. If the product is good enough and drives value for customers, they are happy to pay.

Onboarding KPIs 92

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 92

Userpilot

FEBRUARY 13, 2024

Wondering whether Userpilot or Product Fruits is the best option for your SaaS company? This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

APRIL 15, 2024

In the realm of customer-centric in-app strategies, the term “onboarding” often surfaces as a pivotal component. However, it’s imperative to discern between two distinct scenarios: New Customer Onboarding and New User Onboarding.

Onboarding KPIs 52

Onboarding KPIs Customer Feedback Customer Experience Data Visualization 52

Userpilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR UserGuiding is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Levity: AI productivity tool to automate repetitive tasks.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Store all digital assets (brand statements, strategy documents, content resources, etc.) CRM refers to the strategies, technologies, and processes used to develop and maintain customer relationships. The OKR framework.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Customer Experience 84

Userpilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 18, 2024

And is there a better in-app onboarding software that would better fit your needs? Using it, you can onboard customers and keep them engaged throughout their lifetime with your business. With powerful features like workflow automation and analytics , you can use it to grow your enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 18, 2024

And is there a better in-app onboarding software that would better fit your needs? Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

OCTOBER 30, 2023

It’s no longer enough to attract new business; the key to sustained success is keeping your existing users engaged and satisfied in the long run. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users. This is easier said than done.

Feedback Software 79

Feedback Software Analytic Tools Customer Feedback Customer Experience 79

Userpilot

MARCH 30, 2024

And is there a better in-app onboarding software that would better fit your needs? Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

SEPTEMBER 28, 2023

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. TL;DR Marketing experimentation helps you come up with ideas, test strategies, identify mistakes, optimize campaigns, uncover opportunities, and make data-driven decisions. This will help you optimize messaging for both new prospects and existing customers.

Data Visualization 86

Data Visualization Analytic Tools Research Software User Testing 86

Userpilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

OCTOBER 15, 2022

How to track customer experience metrics. 15 B2B customer experience best practices that drive business growth. B2B customer experience is all of the interactions that a customer has when interacting with a business-to-business (B2B) company. Why customer experience is an essential ingredient for retention and revenue.

Customer Experience 89

Customer Experience B2B User Testing Customer Feedback 89

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Lenny Rachitsky

MARCH 5, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do you hit #1 on Product Hunt? Product Hunt is one of the most effective ways to get early users for a product. Below, Leo shares the seven things you need to get right to win on Product Hunt, and five myths.

Startups 118

Startups Feedback Software Onboarding KPIs Technical Review 118

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Spekit is another digital adoption platform that solely provides employee onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 21, 2023

Nowadays, it’s not enough for SaaS companies to provide their users with the necessary features and services and help them out when they have questions. Use in-app guidance such as tooltips , checklists , or knowledge bases to assist customers if they need help with any features.

Feedback Software 84

Feedback Software User Friction User Testing Customer Experience 84

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. Define your org structure There are many ways to organize product development. Embed a designer and product manager on each team.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding. Spekit for user onboarding. Spekit is not a truly user onboarding tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. It lacks analytics features, customization options, and overall it might not be worth the price for some companies. The product offers too little for its price.

Data Visualization 85

Data Visualization Embedded Analytics Analytic Tools Feedback Software 85

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 81

Data Visualization Product Research User Testing Onboarding KPIs 81

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. My dad was like a 58 year old healthy, productive citizen like went to church, paid his taxes, and was happily married to my mom.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Amplitude

OCTOBER 16, 2020

As the largest gathering of product leaders, Amplify is where hundreds of teams go every year to learn how to lead digital transformation and build the best product experiences. Spenser made the stakes of the post-pandemic economy clear: “Our reliance on digital products has only increased.” “Seize the signals.”

Data Visualization 64

Data Visualization Embedded Analytics Onboarding KPIs Analytic Tools 64

Amplitude

OCTOBER 16, 2020

As the largest gathering of product leaders, Amplify is where hundreds of teams go every year to learn how to lead digital transformation and build the best product experiences. Spenser made the stakes of the post-pandemic economy clear: “Our reliance on digital products has only increased.” How do businesses best retain them?

Data Visualization 52

Data Visualization Embedded Analytics Onboarding KPIs Analytic Tools 52