Gainsight

JANUARY 8, 2019

Whatever you want to call it, SXSW is where creative minds come together to drive the conversation and engage in creative problem solving around tech, entertainment, and culture. Some of the topics they tackled in 2018 included AI and machine learning, SaaS and enterprise apps, Internet of Things, and cloud-native solutions.

Events 45

Events Inbound Data Visualization B2B 45

Intercom, Inc.

AUGUST 12, 2021

Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO. Prior to joining Dialpad, I was the CEO of a speech analytics startup called TalkIQ. We’ll be at Enterprise Connect, which is a big customer support conference. They’re responsible for renewals.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

Education 52

Education User Testing Customer Experience Research Software 52