The Product Guy

JUNE 11, 2018

Nevertheless he had a strong knowledge base and skills we were looking for. I already discussed this situation with fellow product managers and shared my experience. Now I highly motivate every fellow product manager to start doing one-on-one’s in their teams. More About The Product Mentor.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

Userpilot

APRIL 14, 2024

While Product Fruits leverages Google Optimize for its A/B testing, Userpilot integrates this functionality directly within the app. Tailored checklists and knowledge base : Userpilot allows users to create customized checklists and knowledge bases. This offers a depth of personalization that Product Fruits lacks.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

BrainStation Product Management

NOVEMBER 27, 2018

Though you may not have realized it, a Product Manager was most likely involved in the creation of your favorite product. To find out more, we spoke to a number of Senior PMs for some insight on how to get a job as Product Manager. Product management as a whole is the exact opposite.

Product Management 68

Product Management Product Manager Weak Development Team Certifications 68

Userpilot

FEBRUARY 26, 2024

Self-service support : Userpilot lets you build in-app resource centers, which can include feedback widgets to collect feedback passively , checklists to walk users through specific processes, or integrations with knowledge bases to leverage existing documentation. Source: G2.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Self-service support : Userpilot lets you build in-app resource centers, which can include feedback widgets to collect feedback passively , checklists to walk users through specific processes, or integrations with knowledge bases to leverage existing documentation. Source: G2.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

JANUARY 27, 2022

If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. So let’s see how you, as a product manager, can reduce product churn and drive growth in your company. 4 strategies for product managers to reduce churn.

Feedback Software 97

Feedback Software Analytic Tools User Testing Onboarding KPIs 97

Userpilot

FEBRUARY 19, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 30, 2023

Plus, it’s on the expensive side, and users have to go through a steep learning curve to truly adopt the product. Stonly is a budget-friendly option that enables its users to create helpful knowledge bases. and that want a tool primarily for the Knowledge Base use case. What is Chameleon best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

However, some users have mentioned limitations in analytics and customization options HelpScout is a user-friendly customer support platform with a collaborative inbox, knowledge base, and chat features. Userpilot is a powerful product adoption and user onboarding platform. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. Shipping product to real users. Product School's Product Management Certification Founded in 2014, Product School boasts a community of 1 million+.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

MAY 18, 2023

TL;DR Pendo stands out as a robust digital adoption platform offering remarkable analytics , in-app feedback capabilities, and features for product adoption. Its target audience mainly consists of enterprise users, and it likely possesses the most advanced analytics among the tools discussed in this article. What is Pendo best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MARCH 3, 2023

Factors such as the price of the product or size of the company purchasing can have a noticeable correlation with the time required for the evaluation phase — think large enterprises deploying expensive solutions company-wide compared to a freemium mobile app. Using a trial version of your software is part of the evaluation phase.

Customer Experience 130

Customer Experience Customer Feedback User Testing User Friction 130

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Automated onboarding is more suited to driving personalization at scale or if your product is in a state of flux.

Feedback Software 96

Feedback Software Customer Experience User Testing Customer Feedback 96

Userpilot

MARCH 16, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MAY 30, 2023

TL;DR Whatfix is a renowned digital adoption tool that simplifies the creation of onboarding flows and knowledge bases. WalkMe is ideal for enterprise companies looking for employee onboarding software. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 26, 2024

In-app self-help : Users want quick and easy support, so the DAP you select must be able to create and customize an in-app self-service widget with a knowledge base, video tutorials, etc. Product analytics : Analyzing product usage and user actions is crucial to assess the success of your adoption strategies. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MAY 30, 2023

It streamlines the creation of onboarding flows and knowledge bases , making the process more straightforward. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

It simplifies the process of creating onboarding flows and knowledge bases. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. Here is what you will get with Whatfix product adoption functionality.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2023

Stonly positions itself as a budget-friendly alternative to its more expensive competitors, but in fact – it’s more of a CS tool for building knowledge bases than a product adoption tool for onboarding. and that want a tool primarily for the Knowledge Base use case. Userpilot for product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 31, 2023

If there’s one critical skill for product managers to nail, it’s customer activation. SaaS owners and product managers are busy people. You can implement a knowledge base and provide on-demand support to help your customers solve their own problems. Why is customer activation important?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

MAY 30, 2023

TL;DR Known for its expertise in digital adoption, Whatfix offers a powerful tool for creating onboarding flows and knowledge bases. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MAY 30, 2023

The tool makes it easy to create onboarding flows as well as knowledge bases. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. Here is what you will get with Whatfix product adoption functionality.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 21, 2024

Budget Constraints : While Userlane offers a plethora of features suitable for established enterprises or growing companies, it might be beyond the reach of early-stage startups with limited funds. Knowledge Bases : You can build multiple knowledge bases with different formats for each respective team in your organization.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 26, 2024

The platform doesn’t have third-party integrations for knowledge bases, live chats, or AI-powered chatbots either. Enterprise : Lou Assist’s Enterprise tier operates on a quote-based pricing system but offers flexible MAU limits and unlimited team seats. You’ll also get a custom service-level agreement (SLA).

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

The platform doesn’t have third-party integrations for knowledge bases, live chats, or AI-powered chatbots either. Enterprise : Lou Assist’s Enterprise tier operates on a quote-based pricing system but offers flexible MAU limits and unlimited team seats. What are the pros and cons of Lou Assist? Source: G2.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MARCH 29, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. With powerful features like workflow automation and analytics , you can use it to grow your enterprise. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 18, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. With powerful features like workflow automation and analytics , you can use it to grow your enterprise. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

APRIL 21, 2024

Add CTA buttons and links to videos, knowledge base articles, blog posts, etc., Here are three reasons why you may need to opt for a WalkMe alternative: You have a low budget : WalkMe is purpose-built for enterprises and it shows in its pricing. Of course, this higher price does come with its fair share of enterprise perks.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

FEBRUARY 26, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 14, 2023

Pendo Pendo is one of the most established product adoption platforms, which works on both web and mobile apps. Best for: enterprise-level clients that require advanced analytics functionality to inform their digital adoption process. It’s used for both employee onboarding as well as new user onboarding for SaaS products.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 21, 2024

No-code product tours in Chameleon Product tours are an essential tool for a product manager in guiding users toward their “Aha!” Pricing of UserGuiding UserGuiding has three plans to choose from, targeted towards a range of business sizes from startup to enterprise. Five customizable themes.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

NOVEMBER 16, 2021

Appcues has 3 main pricing plans: Essentials, Growth and Enterprise. Appcues pricing is divided into three plans: Essentials for $249, Growth for $879, and Enterprise with custom pricing. Appcues has 3 pricing plans: Essentials, Growth, and Enterprise. It’s affordable and fully equipped to meet your product needs.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

JUNE 27, 2023

Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. What is Whatfix best for? Self-service has never been easier.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 8, 2023

Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 27, 2023

HelpScout is a user-friendly customer support platform with a collaborative inbox, knowledge base, and chat features. Userpilot is a powerful product adoption and user onboarding platform. These tools include a knowledge base, contextual help through beacons, live chat and in-app messaging , and reporting.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52