eG Innovations

APRIL 12, 2022

How to Monitor Your Payment Gateways for Top Performance. Even if it is not an outright outage, customers are wary of a flaky payment experience. What dashboards do SRE teams need to monitor the health of payment gateways? How to use full-stack monitoring to ensure top-notch payment and customer experience.

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eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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eG Innovations

OCTOBER 23, 2019

Adoption of new techniques, better tools, and improved collaboration methods continue to be on the rise in the DevOps universe. Enterprises today are looking for automation in the area of continuous integration, continuous testing, and continuous delivery to facilitate their DevOps adoption. Read on to see our pick of 10 tools.

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Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

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Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? GainsightPX is one of the most prominent product experience platforms in the market. GainsightPX features for in-app messaging In-app support is a great way of engaging your users while they’re using your app.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? SaaS products already have these integrations.

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eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? Questions & Answers.

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Userpilot

FEBRUARY 4, 2023

This type of reciprocity works because more customers will feel like spending money on your product or service if they’re satisfied with what you offered them. Once you have a clearer understanding, you’ll be better able to tailor customer experiences. Userpilot’s self-service knowledge base.

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eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. Rachel: Hi, my name is Rachel Berry. Richard: And my name is Richard Faulkner.

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eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. Rachel: Hi, my name is Rachel Berry. Richard: And my name is Richard Faulkner.

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Reporting Tools Customer Experience User Testing Data Visualization 52

eG Innovations

FEBRUARY 25, 2019

Citrix issues ultimately result in lost productivity and company revenue. The severity of lost productivity and revenue is mainly determined by the time it takes to resolve an issue. We compiled the dozens of participant questions into three groups below: Citrix Troubleshooting, Citrix Optimization and Citrix Monitoring.

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Reporting Tools Analytic Tools Data Visualization Systems Review 63

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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eG Innovations

SEPTEMBER 14, 2021

The wrong choice could adversely impact business and user experience. They were already using eG Enterprise for their on-premises infrastructure and applications and were looking to see if we could help them with their application performance issues on AWS cloud as well. The list of EC2 instance types is available here.

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eG Innovations

SEPTEMBER 3, 2019

When a new user has to be added or an existing user’s permissions revoked, administrators can handle this centrally through Active Directory. Given the central role it performs, it is no wonder that monitoring the availability and performance of Active Directory is extremely important. Simplify Active Directory Monitoring ».

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Userpilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. Let’s get started!

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Userpilot

JUNE 8, 2021

Tracking user behavior is more than just tracking conversion rates. You need to clearly understand how different users engage with your product through qualitative and quantitative methods. What is user behavior analytics? How To Measure User Behavior Using Quantitative Methods. Best User Behavior Analytics Tools.

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Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs. However, it does have its fair share of flaws.

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Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? GainsightPX is one of the most prominent product experience platforms in the market. Use knowledge center bots to create comprehensive targeted checklists for your users.

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Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

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Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Help Scout debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? TL;DR Let’s explore how Userpilot, and Help Scout compare when it comes to user onboarding and other common use cases.

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Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer experience tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your Customer experience needs. Ready to see Userpilot in action?

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Userpilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. TL;DR SaaS marketing is the process of launching a product, building awareness, landing customers, retaining them, and increasing their lifetime value. What is SaaS marketing?

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