Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

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Roadmap Feedback Software Research Software Product Research 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Since you need the right tools to follow a customer insights strategy.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. This is why our customers – from small startups to massive, complex enterprises – put their trust in us. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Legal compliance Generative AI streamlines legal compliance processes by aiding in contract review and regulatory monitoring.

Generative AI 110

Generative AI Data Visualization Reporting Tools Research Software 110

Mixpanel

JULY 22, 2021

The cliché that tools are only a means to an end and that success depends on what you do with them is particularly true when it comes to product analytics. In enterprise-grade organisations, however, this could become a monumental challenge. Why product analytics is hard in enterprise organisations. But why is that?

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Mind the Product

SEPTEMBER 5, 2018

so my investor said that I need a product manager to do our product roadmap?”. When I worked as a product management consultant clients would often talk about “needing a product roadmap ASAP”. In reality, asking for a product roadmap was shorthand for “please help me with my strategy”.

Roadmap 135

Roadmap Research Software Technical Review User Testing 135

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. The best customer success tools include Userpilot, ChurnZero, and Gainsight. Implement the customer success best practices with Userpilot code-free. This can involve asking your most loyal users to write a G2 review. Inviting users to leave a review on G2.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Customer Experience 85

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Pendo’s yearly pricing can cost as high as $15K for the Pro plan and $50K on the Enterprise plan. Pendo Feedback pricing.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

ProductPlan

JANUARY 19, 2022

But those inspired ideas can’t go straight onto the roadmap. For example, they can do this through research and weighing the idea against other items already on the roadmap. Do not let your product leader see any of the following on your roadmap. A great idea alone can’t earn a spot on a product roadmap.

Roadmap 86

Roadmap Research Software Technical Review Software Review 86

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. Tools: Personas , Stakeholder interviews). Tools: Speed Dating can help you validate early ideas). Tools: Contextual Inquiry , Competitive analysis). I encourage you to review Jeff Patton’s process for building the story map.

Roadmap 133

Roadmap Customer Experience Workshop Document 133

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency. But no one can achieve such compressed time cycles just by working harder?—?instead,

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. So before you begin searching for specific tools, define your goals upfront.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem. What to do?

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. UserGuiding reviews.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

DECEMBER 25, 2023

Microsoft Excel: The Favorite Tool of Nerds Everywhere Ibrahim Bashir explains in his article entitled “Product Delight: Brain Rewiring” that all SaaS products are competing with Microsoft Excel. Why is change management in enterprise software so hard? Users want to use software that will make it easy to collect data.

Analytic Tools 124

Analytic Tools Data Visualization Software Review Customer Experience 124

Modus Create

JUNE 18, 2021

More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. This mainly involves gathering information on: Tools such as DevOps pipelines, CI/CD, and static analysis solutions.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. Let’s get started!

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both tools will help you get the job done.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 45

User Testing Enterprise Technical Review Feedback Software 45

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Mind the Product

MARCH 23, 2017

We’re delighted to announce our first three speakers, who will share their unique insights on building products in SaaS, how to be more creative and innovative, and how to change enterprise culture; Tickets are on sale now! The post Innovation, SaaS, and Enterprise: Announcing the First Three Speakers for #mtpcon London!

Research Software 81

Research Software Enterprise User Testing Workshop 81

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. Having the right software at your disposal can make product marketing significantly easier, especially if you’re new to the profession.

Analytic Tools 55

Analytic Tools Feedback Software Research Software Customer Communications 55

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 40

User Testing Enterprise Technical Review Feedback Software 40

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026.

Feedback Software 131

Feedback Software Research Software Reporting Tools User Testing 131

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. Collaboration and Cohesion Will be Emphasized.

Reporting Tools 156

Reporting Tools User Testing Customer Experience Software Review 156

Product Talk

NOVEMBER 16, 2022

Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. I was sad to see her leave, but really proud to give her the tools to grow her career and send her off to her next amazing accomplishments.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Product Introduction.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Product Introduction.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

NOVEMBER 14, 2019

That’s why project managers rely on purpose-built tools. Things to Consider When Choosing a Project Management Tool. When assessing the choices for project management tools, buyers should think about the following: Price. At the same time, if you do need the functionality a particular tool offers, don’t cheap out!

Reporting Tools 50

Reporting Tools Data Visualization Product Management Product Manager 50

Mixpanel

JULY 28, 2022

Companies need insights on how their customers use their digital products, but they face a dilemma between building a solution in-house and buying an external tool. However, modern product analytics software has advanced to a point where “buying” can meet (or often exceed) business needs. The hidden costs of in-house solutions.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Customer Experience 59

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

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Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

APRIL 8, 2022

Userpilot vs Appcues as your new user onboarding tool ? Userpilot is a digital adoption platform that allows teams to build custom user onboarding experiences without any coding. Appcues is a great product experience tool that you can use to onboard users with product tours. Userpilot is a code-free product experience software.

Analytic Tools 98

Analytic Tools Data Visualization Software Review Customer Experience 98