Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 110

Generative AI Customer Communications Technical Review Reporting Tools 110

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to use the software.

Enterprise 139

Enterprise Customer Feedback Customer Experience Reporting Tools 139

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

ProductPlan

JULY 15, 2021

You may have experienced issues when combining more than one roadmap into a single view. We’ve added a new Shared Legends feature to the ProductPlan roadmap app. We’ve added a new Shared Legends feature to the ProductPlan roadmap app. I spoke with hundreds of roadmap users at large organizations. The solution?

Roadmap 93

Roadmap Software Review Customer Experience Presentation 93

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. This is why our customers – from small startups to massive, complex enterprises – put their trust in us. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Product Development.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Mixpanel

JULY 22, 2021

In enterprise-grade organisations, however, this could become a monumental challenge. Why product analytics is hard in enterprise organisations. In enterprise-level organisations, the usual structure has determined that any analytics-related topic belongs to the marketing team or the analytics team. But why is that?

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

Mind the Product

SEPTEMBER 5, 2018

so my investor said that I need a product manager to do our product roadmap?”. When I worked as a product management consultant clients would often talk about “needing a product roadmap ASAP”. In reality, asking for a product roadmap was shorthand for “please help me with my strategy”.

Roadmap 133

Roadmap Research Software Technical Review User Testing 133

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

FEBRUARY 28, 2024

Said another way, this week’s new “must do” items look like a year’s worth of additions to the roadmap.    My focus is on B2B/enterprise companies where sales cycles are long; attributing revenue to individual product improvements is challenging; and a few large deals have visibility up to the Board. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. I encourage you to review Jeff Patton’s process for building the story map. This is where Roman Pichler’s GO Product Roadmap comes in handy. Here are some additional tips that have helped me on each phase. Focus on the bigger picture.

Roadmap 133

Roadmap Customer Experience Workshop Document 133

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. Combined with other modern product building tips , API solutions help PMs hedge their bets, adding more new features to the roadmap at a lower opportunity cost.

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

ProductPlan

JANUARY 19, 2022

But those inspired ideas can’t go straight onto the roadmap. For example, they can do this through research and weighing the idea against other items already on the roadmap. Do not let your product leader see any of the following on your roadmap. A great idea alone can’t earn a spot on a product roadmap.

Roadmap 76

Roadmap Research Software Technical Review Software Review 76

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. It’s a bit like treading water.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

PMLesson's Ace the PM Interview

JUNE 21, 2022

There is (perhaps) nothing more fundamental for product managers and their teams than the product roadmap. Product teams refer back to their product roadmap to understand how a product or solution will develop over time. Product roadmaps help prioritize critical features and sketch out the scope of the product's development.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Roadmap 52

Mironov Consulting

APRIL 8, 2024

  The context: like this recent post , my coachee and I were talking about every product leader’s frustration that our go-to-market-side partners (GTM) and stakeholders have rampant “roadmap amnesia” and assume their next request is easy and are always trying to push 100 pounds more into our 5-pound R&D process. 

Technical Review 64

Technical Review Software Review Finance Product Research 64

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Legal compliance Generative AI streamlines legal compliance processes by aiding in contract review and regulatory monitoring.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

MAY 18, 2022

Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Pendo’s yearly pricing can cost as high as $15K for the Pro plan and $50K on the Enterprise plan. Pendo Feedback is a standalone feature in the Pendo software. Without further ado, let’s dive in. Pendo pricing.

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

Userpilot

JANUARY 3, 2022

Product management and roadmapping software tools: Airfocus and ProductPlan make it easy to plan product growth and prioritize development targets. As a result, choosing the best product management software is not about only the tools, but also identifying your use case and finding a match for your product. Userpilot Reviews.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Modus Create

JUNE 18, 2021

More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. Source code of existing applications. SDLC (Software Development Life Cycle) of the organization .

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Alchemer Mobile

AUGUST 25, 2020

We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. Due to rapidly-evolving technology, customers have high expectations for the products they use. So, why the growth? When something is broken, they expect an immediate fix.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 45

User Testing Enterprise Technical Review Feedback Software 45

The Product Coalition

OCTOBER 5, 2021

Whether you are a large enterprise with vast resources or a startup with a limited budget, it’s common to find that you have product development problems that are either not identified or not properly addressed. Things like code reviews, source code control, automated testing and shared code style guides are all important basic practices.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. In my 10+ years of career at our company, I have never seen the global enterprise speaking a single language of XYZ design and ABC UI kit.”

Feedback Software 83

Feedback Software Systems Review CTO Coach Data Visualization 83

Intercom, Inc.

NOVEMBER 30, 2021

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 85

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. Inviting users to leave a review on G2.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72