Alchemer Mobile

APRIL 11, 2018

In last month’s article , we learned about 25 different mobile product metrics that can help you better understand customer activity and engagement, conversion and retention, and revenue sources. Start from a Strategic, Customer-Centric Perspective. Start first with the real value you are delivering to your customers.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

The Product Coalition

MARCH 3, 2019

There are plenty of examples of unwieldy firms moving so slowly that they learn users’ real needs far too late to be able to adapt to them. This is how Agile is supposed to work, gathering information about the efficacy of a solution and adjusting accordingly. Such is the cardinal sin of waterfall.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Marketers succeed in personalization in real time.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

JULY 31, 2023

At btrax, we conduct user interviews to visualize needs and guide service optimization by interviewing users in our North American target audience. What is the value of conducting user interviews that market research alone cannot reveal? Mana (Business Producer): This year, btrax conducted user research in the U.S.

User Testing 98

User Testing Product Research Customer Feedback Research Software 98

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? How Do I Know if I Have No Product-Market Fit?

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

The Product Coalition

JANUARY 12, 2024

To carry out our mission, coalition founder Jay Stansell determined that our top objective for ProductCoalition.com is to provide a platform for product people to report and share stories about work activities, research, and insights to the broader product management community.

Reporting Tools 97

Reporting Tools Education Research Software Construction 97

Product Innovation Educators

DECEMBER 18, 2023

How product managers can create authentic demand Today we are visiting the topic that is at the heart of this podcast—creating products customers love. In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups.

Research Software 108

Research Software Weak Development Team Startups Books 108

freshtrax

APRIL 18, 2019

Also, according to a research study conducted by Rakuten Insight, 69.6% They earned great engagements from customers in the English-speaking countries but not so much in Japan. These influencers were not even known in the Japanese market. Fully localize or ignore the market? Influencers are Scattered Across Platforms.

User Testing 85

User Testing Research Software Marketing Customer Feedback 85

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40