Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. Robi Ganguly: The final place that we helped them do a lot of research was what they were going to be taking away.

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Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Product Research 168

Product Research Customer Experience Feedback Software Research Software 168

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Modus Create

FEBRUARY 16, 2022

This is primarily due to increased departmental silos, making it difficult to strategize cross-functional digital initiatives. As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams. In today’s world, every company is a technology company.

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Technical Review Research Software Reporting Tools Data Visualization 143

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. Just to mention a few, healthcare, transportation, education, and entertainment businesses are already big fans of AI.

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Artificial Inteligence UX Research Software Data Visualization 73

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

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Consulting Research Software Reporting Tools User Testing 86

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 129

Data Visualization Reporting Tools Analytic Tools User Testing 129

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

MARCH 23, 2020

The Reel is a platform for adding transparency to vehicle condition management for car rentals. Modus Create , a team of consultants that help companies through digital transformation, has been sponsoring our entertainment, food, and drinks from the very beginning. Andrea and her co-organiser (and partner in life)!

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Research Software Feedback Software Entertainment Software Review 95

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Building better products.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Nulab

JULY 9, 2019

Well-stocked refrigerators may be a staple in Silicon Valley offices, but it can be a very cost-effective solution for bringing people together and may even help promote healthier eating habits. . At Nulab , we’re passionate about results-driven collaboration software that helps amplify company productivity. Technology – 10.1%.

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Reporting Tools Research Software Feedback Software Data Visualization 57

The Product Coalition

DECEMBER 8, 2019

User research, design principles, prototyping, psychology Innovation. Data, analytics, optimization, analytics tools Product delivery. Iterative development, scrum/agile/kanban, product roadmaps, QA Technology. They could be bad solutions or even non-solutions?—?like They are different views of the same system.

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Weak Development Team Development Analytic Tools User Testing 92

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

freshtrax

JULY 23, 2019

World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). of companies with 5 or fewer employees don’t have a dress code. 3% of companies with between 3,000 and 10,000 employees don’t have a dress code. ( Often, they have strict dress codes and work over 40 hours a week.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

User Testing 200

User Testing Reporting Tools Customer Experience Research Software 200

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. Learn more: Capital One 360.

Reporting Tools 61

Reporting Tools Data Visualization Research Software Feedback Software 61

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. Lili: My work focuses on AI tools, so that’s speech, language, vision, knowledge, search.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Just like users influence the products they use based on user research and user-centered design. In-house might also be inflexible , think about how long corporations keep legacy software running. Its concept, however, originates from musical.ly

Research Software 73

Research Software Customer Experience User Testing Systems Review 73

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? Current reading: I’m currently in the middle of reading a whole slew of books on JTBD, for the research I’m doing on the topic. Entertaining and thought provoking! Like most smart people, they read a lot. This year’s book list is here. Scaling Up Verne Harnish.

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CTO Coach Software Review Research Software Fractional CTO 49

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. Auidence member: entertainment. Entertainment or an experience. What was it that he provided?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. As a result, we’ve come to depend on Amazon to lighten the load, deliver convenience, entertainment, and satisfaction in just one click. Moreover, they are the go-to for on-demand cloud computing platforms and APIs.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. So, there’s this concept from decision making problem solving research called ill-structured problems.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Mind the Product

DECEMBER 14, 2017

I was recently on a long haul flight and ended up whiling away my time watching random shows on the in-flight system. For example, Metacritic , the ratings website that hands out scores out of 100 based on weighted critic review scores, scores famous shows such as The Big Bang Theory and 2 Broke Girls at merely 57 and 66 respectively.

B2B 99

B2B Research Software User Testing Automotive 99

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. We talk about building software – that comes from building.

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Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

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Feedback Software Research Software User Testing Data Visualization 40

UX Studio

JULY 13, 2017

As we allow technology to infiltrate every field of our lives, bad UX design could become even more dangerous in the future. I get angry and usually I leave the app or website.”. Jonathan Shariat, a UX design leader who passionately researched the world of harmful design, tells o ne of the best-known stories on the subject.

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Research Software Feedback Software UX User Testing 81

The Product Coalition

JANUARY 20, 2020

It helps a company transfer complicated concepts and ideas in an entertaining and easy to digest form. Thought-out script and modern visual technologies of their movies are the key factors that make videos really outstanding. Feel intimidated by the notion of creating an explainer video? There’s no need to be?—?we

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Research Software Feedback Software User Testing Product Research 78