Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. The Black Mirror Test. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 118

Product Research Customer Experience User Testing Testing 118

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? How do you test to make sure your opportunity is not a solution in disguise? How do you test to make sure your opportunity is not a solution in disguise? Why can’t you just generate opportunities from what you know about your customers?

Data Visualization 275

Data Visualization Product Research Analytic Tools Research Software 275

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

Product Research 181

Product Research Analytic Tools Customer Experience Research Software 181

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Managing change with users and stakeholders.

Customer Experience 171

Customer Experience User Testing Product Research Entertainment 171

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. What drives our motivation? * Quote of the Episode.

Customer Experience 139

Customer Experience User Testing Product Research Customer Feedback 139

Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Are you leaving money on the table, or are you scaring away potential customers? Fanni’s article, How to Price Your Product in a Startup. Review us on your podcast app so that we can use your feedback to be better. Suggest them here.

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? And since I’m focused mostly on consumer companies – is there anything exciting happening? Next generation entertainment and networks of people+content.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 165

Product Research Customer Experience Feedback Software Research Software 165

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit? Quote of the Episode.

Product Research 141

Product Research Customer Experience User Testing Entertainment 141

Indicative

OCTOBER 8, 2020

By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . With this context in mind, gaming analytics is the process of applying user behavior data to guide marketing, product, and business decisions. For a gaming company, the users are gamers.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 113

Customer Experience Product Research User Testing Feedback Software 113

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 114

Customer Experience Product Research User Testing Entertainment 114

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

JUNE 25, 2019

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 125

Customer Experience Product Research User Testing Entertainment 125

Mind the Product

DECEMBER 24, 2019

In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. Lily’s Pick. Happy listening! Lily’s Pick.

Product Research 108

Product Research User Testing Entertainment Consulting 108

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. Each decision impacts a segment of users.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Mind the Product

SEPTEMBER 3, 2019

We set ourselves a really clear sprint question, one that you can answer with a yes or a no… [and] at the end of 5 [user] tests, we’ll know how that the user would have answered that question… Unless a minimum of 3 – usually 4 or 5 – are a strong yes, it’s a fail and we’ll have to go back around again.

Product Research 109

Product Research Customer Experience Entertainment User Testing 109

freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. VR is often associated with creating immersive experiences, primarily for entertainment.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mind the Product

MAY 28, 2019

The only person in the room who is an expert on the customer’s context is the customer. If your customers don’t care that much about your product, then they’re not going to talk to you. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 149

Product Research Customer Experience Research Software Entertainment 149

Mind the Product

FEBRUARY 13, 2019

You are never alone in a room with your user – we’re just one of 60 apps on average… If you don’t make the user’s life better, easier… then maybe you’re just not that relevant for them. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 165

Product Research Entertainment Customer Experience User Testing 165

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. User feedback opens the door to new opportunities. Feedback is one of the most powerful tools at your disposal. Use power users as beta testers.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 105

Product Research Customer Feedback Research Software User Testing 105

Mind the Product

DECEMBER 12, 2019

We need to experiment with how to package and position ourselves, to form career hypotheses, and then build feedback systems to evaluate our career progress. I help startups with a proof of concept to scale, through strong leadership, management, and strategic thinking skills. Just-formed startup vs Scaling startup vs Large company.

User Testing 123

User Testing Feedback Software Entertainment Leadership 123

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Draw out a basic idea of what your user interface will look like. Eric Ries describes it perfectly in The Lean Startup.

User Testing 103

User Testing Feedback Software Customer Experience Data Visualization 103

Mind the Product

NOVEMBER 5, 2019

before founding a STEM startup. She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. before founding a STEM startup. Quote of the Episode.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

JULY 14, 2020

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode. Like our theme music?

Feedback Software 102

Feedback Software Customer Experience Product Research Technical Review 102

Mind the Product

APRIL 10, 2019

Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 135

Product Research Customer Experience Entertainment Software Engineering 135

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? And since I’m focused mostly on consumer companies – is there anything exciting happening? Next generation entertainment and networks of people+content.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

The Secret PM Handbook

SEPTEMBER 16, 2016

It gives you a structure for your thinking and research. Of course they are used throughout our domain – a user story is a very simple template, a Jira issue is created using a template. The book is a great and entertaining read. ” This doesn’t mean you shouldn’t talk to your customers. Mental Model Categories.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. He joined us to talk about startup life, scaling, making hard decisions, and more.

CTO Coach 91

CTO Coach Fractional CTO Product Research Customer Experience 91

Mind the Product

MARCH 31, 2020

How to make good user stories. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. How to make good user stories. Remote working.

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121

Mind the Product

MARCH 11, 2020

The three magic questions] What are the user and customer behaviours that drive business results? Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. The three magic questions] What are the user and customer behaviours that drive business results?

Customer Experience 110

Customer Experience Product Research User Testing Workshop 110

Mind the Product

JUNE 2, 2020

So the question then becomes: would the customer, if they were looking in on that session and seeing what you were up to -would they feel that their money was invested well? Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Quote of the Episode.

Customer Experience 127

Customer Experience Product Research Entertainment Workshop 127