Events Onboarding KPIs Technical Advisors UX 
Userpilot
OCTOBER 1, 2021
For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.
Userpilot
SEPTEMBER 8, 2021
Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.
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Userpilot
JANUARY 24, 2022
I’m talking about those rare times when a product gives you everything you needed and more, and just really rocks your world. If a product drastically exceeds the customer’s expectations that were set by the sales team, it’s likely to inspire high levels of customer loyalty. What is a Wow Moment?
Userpilot
DECEMBER 6, 2021
On these terms, the best customer success platforms for onboarding are Userpilot , Pendo, and Chameleon. For product analytics, choose Heap, MixPanel, or Amplitude. Allow you to track and report on the metrics that matter most to your business. That means being easy to use without extensive, time-consuming onboarding. #2
Userpilot
JULY 13, 2021
Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. That’s a product tour , and you should avoid those.
Department of Product
MARCH 28, 2022
How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. It’s impossible for one person to do.
Userpilot
AUGUST 18, 2020
And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. So picking the best user retention tools and software depends on a lot of factors specific to your business and your product. Source: commons.wikimedia.org. accounts).
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