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Meet the new AI CEO: Klarna’s bold customer feedback loop bet

Mind the Product

Klarna is experimenting with one of the more uncommon uses of generative AI we’ve seen in product as of late: letting customers speak directly to an AI-powered version of its CEO, Sebastian Siemiatkowski.

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Generative AI Solutions: Revolutionizing the Content Industry

The Product Coalition

Artificial Intelligence (AI) has greatly evolved in many areas, including speech and picture recognition, autonomous driving, and natural language processing. However, generative AI, a relatively new area, has become a game-changer in data generation and content creation.

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Pinterest’s Personalization Playbook

UX Planet

Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown. Generative AI Beyond recommending existing Pins, Pinterest needs to explore ways to create new personalized content. Create feedback loops that continuously refine the personalization experience.

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How Can Product Leaders Support Continuous Discovery?

Product Talk

Let’s have feedback loops. I’m going to generalize this for you. Discovery is about: How do we build fast feedback loops to support our decisions? It’s: How do I build fast feedback? How do I get fast feedback that this was a good decision or a better decision than this other decision?

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8 Best Product Webinars in 2024 and Beyond

Userpilot

Gartner's webinar focuses on the crucial role of generative AI in evolving AI service offerings, aimed at the PM team for understanding GenAI's impact. Focusing on customer-centric decisions and feedback mechanisms, it aims to boost market performance and address customer issues more efficiently.

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Counterintuitive advice for building AI products

Lenny Rachitsky

Let me guess: You have a high-priority project on your roadmap right now to add (more) AI features to your product. A recent survey by Emergence Capital found that 60% of companies have already integrated generative AI into their products, and another 24% have it on their roadmap. AI is quickly eating the world.

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Gen-AI design process: Rethinking the traditional approach for next-Gen UX

UX Planet

Familiarize with AI and LLMs Basics : Herein, you should familiarize yourself with AI fundamentals and the workings of Large Language Models (LLMs), including their inherent limitations such as the potential for generating incorrect information, known as “hallucinations,” and the impact of biased training data ( AI for UX: Getting Started).