The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Low accountability Limited visions of the product by PMs. Mental models for decisions not clear. Conclusions.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

The Product Coalition

AUGUST 28, 2023

Choose communication channels, reporting plans, etc. Feedback Loop Establish a feedback loop with stakeholders to ensure that their evolving needs are considered. Maintenance Phase Bug Tracking and Fixes Continuously monitor and track reported bugs and issues.

Feedback Software 136

Feedback Software Reporting Tools Software Developers Software Development 136

Userpilot

FEBRUARY 28, 2023

Customer experience feedback focuses on user interactions with your product. Bug reports are essential for improving the technical soundness of your product. Customer service feedback helps teams not only to improve the quality of customer support but also to identify customer pain points and opportunities for development.

User Testing 84

User Testing Customer Feedback Feedback Software Product Research 84

Userpilot

DECEMBER 13, 2023

UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Next, conduct customer and market research to identify opportunities for UX improvement , and use research findings and business goals to formulate the UX vision statement.

Research Software 86

Research Software Analytic Tools Feedback Software User Testing 86

Gainsight

MAY 12, 2022

Product analytics allow you to pull user data out of your product and examine that data in visual reports. Product analytic tools don’t just weed out the feedback that distracts from your vision, they can also embed a pipeline of valuable feedback within your product.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. The product vision defines where the business wants the product to be.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Intercom, Inc.

FEBRUARY 6, 2020

She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. A feedback loop to balance supply and demand. Listen to the full episode or check out Yvonne’s key takeaways below.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. This feedback loop needs to be integrated into the product planning and development processes.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

FEBRUARY 20, 2024

A product roadmap is a general term for a plan that highlights the direction, vision , priorities, and progress of a product’s development over time. Here, the product manager mainly makes decisions based on intuition, customer feedback or (requests), and market trends. Funnel analysis report generated with Userpilot.

Data Visualization 93

Data Visualization Feedback Software Research Software User Testing 93

Userpilot

JUNE 17, 2022

Setting the team vision and mission is the first thing you should do to motivate your employees. Keep feedback loops to perfect your OKR framework. Record your quantitative results at the end of every OKR cycle and report them to the relevant stakeholders. Establish the vision and mission of the team. OKR report.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

Usersnap

MAY 17, 2023

BugHerd (Paid) Targeted at web developers and designers, BugHerd feels like using sticky notes directly on your website pages, simplifying the bug tracking and feedback process. Data Captured: Visual feedback, bug reports, and detailed metadata about browser, OS, and screen resolution.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

MAY 10, 2023

Use AI models to automatically close the feedback loop Once we get our feedback, it’s time to close the feedback loop. Triggering such messages in-app as soon as the user provides their feedback or using webhooks to send them emails is already possible without AI. Customer feedback loop.

Artificial Inteligence 84

Artificial Inteligence Feedback Software Research Software Analytic Tools 84

Intercom, Inc.

AUGUST 6, 2020

Our Director of Engineering Jordan Neill spoke with CEO Prashanth Chandrasekar , who took the reins at Stack Overflow in October 2019, about his vision for the community of builders he says are helping to write the script of the future. On the public side, it’s the meta community and other broader feedback loops.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Userpilot

OCTOBER 15, 2022

Close the customer feedback loop by notifying users after you’ve implemented the feedback they suggested. They communicate your company’s mission, vision, and future plans. Don’t forget to close the customer feedback loop. Collecting feedback isn’t enough. Customer feedback loop.

Feedback Software 97

Feedback Software User Testing Customer Feedback Research Software 97

Userpilot

MARCH 29, 2023

social media engagement or email click-through rate), or feedback data (e.g., NPS scores or bug reports). These need to be in line with your product vision and should give teams a clear focus on what to achieve and how. This should be aligned with your long-term product vision. This could be website data (e.g.,

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83

Intercom, Inc.

JUNE 14, 2022

Beyond that, the best CRM systems also offer sales and marketing campaign management tools, as well as a wide selection of customer data reporting tools, so that marketers can take a more focused approach to moving customers from first-time leads to lifetime advocates and ambassadors. What is the purpose of customer relationship management?

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization User Testing 118

Mixpanel

OCTOBER 10, 2019

When a product gap gets fixed, our support team is notified and follows up with the person who reported the gap, closing the customer feedback loop. Does the product gap align with our mission and vision? For each gap, we total up the weighted ARRs from all the customers that have reported that gap.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

The Product Coalition

OCTOBER 9, 2023

For instance, when a startup called Kajako incorporated the 5 Whys into their feedback loops, they ended up solving more problems with less work. Not every user knows what is relevant or important to share, how to give feedback, or thinks that giving feedback is worth their time.

User Testing 110

User Testing Data Visualization Customer Feedback Customer Experience 110

Usersnap

OCTOBER 22, 2023

Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1. The menu shines bright with features such as a support chatbot (a buddy we borrowed from experts like Intercom and Zendesk ), an all-knowing help center, the bug-reporting wizard, and a feature request genie in a widget.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. The product vision defines where the business wants the product to be.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

JULY 31, 2023

Examples of how to create an inclusive user experience: UI color patterns: Adjust the UI color pattern to make the product more accessible to users with impaired vision. Implement customer feedback and close the loop The feedback loop is only closed after you get back to users. The customer feedback loop.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Experience 89

Mind the Product

OCTOBER 8, 2018

However, his belief in his product vision drove him to solve a real problem experienced by thousands of women. After sourcing and adopting the new cellulose material, Arunachalam took the product to a real user and asked for her feedback on a very simple scale – Rubbish / Good / Fantastic. Product Management Takeaway.

Product Research 144

Product Research User Testing Marketing Weak Development Team 144

ProductPlan

MAY 19, 2022

Articulate a Clearer Vision. The cornerstone is a well-thought-out product vision, strategy, and product roadmap. These cornerstones make it easier to articulate the vision across an organization. However, this depends on whether or not they support the product vision.

Product Research 52

Product Research User Testing Data Visualization Customer Feedback 52

Userpilot

APRIL 7, 2024

Specify product vision and create the product strategy. Develop the product roadmap A product roadmap is a strategic planning tool that outlines the vision, direction, priorities, and progress of your product over time. Implement the feedback from prototype testing and move to the development phase.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

ProductPlan

NOVEMBER 2, 2022

” Starting a conversation with users by actively listening to their feedback and paying attention to what they have to say is the first intentional step to building an effective customer feedback loop that helps product teams build products that matter in the world. What type of feedback are you looking for?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Data Visualization 52

Gainsight

JUNE 16, 2022

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. It’s a master strategy that maps out long-term goals and outlines a vision of progress for your product.

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

ProductPlan

MAY 31, 2023

These firms have an unflagging belief that they’re building something important for an addressable market without compromising on their vision or principles. Market intelligence, feedback loops, and strategic goals can point us in a general direction. In those cases, initiatives begin with a lot more ambiguity and unknowns.

Product Research 81

Product Research User Testing Customer Experience Customer Feedback 81

Userpilot

JUNE 10, 2022

Users send bug reports when they’re using your product and it suddenly stops functioning as it should. So a bug fix request is a form of feedback that allows product managers to enhance existing functionality for a better user experience. Does it align with the product vision? Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. A CPO should be able to craft a vision that energizes the entire company. Developing product vision.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Userpilot

FEBRUARY 23, 2022

Use feedback to your advantage and find out more about the problem you’re solving. Setting up a proper workflow is important – from potential new ideas to closing the feedback loop (included below!). Cadence and responsibilities depend on how much feedback you’re getting. Feedback status: Contact Customers.

Feedback Software 82

Feedback Software Research Software User Testing Reporting Tools 82

Usersnap

OCTOBER 31, 2023

Imagine stepping into the world of product management with a product vision, secret formula and one particular feature that the industry’s luminaries use to transform raw ideas into gold consistently. Report customer’s needs Feedback Loop Integration : Make providing feedback as easy as possible within your product.

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

Userpilot

JULY 17, 2023

Their key focus is defining the product vision , developing strategy, and building the product roadmap to align with the business strategy and user needs. At the helm of each team, there’s a product manager who reports to the Head of Product, Product VP, or Chief Product Officer (CPO). Product Team Roles.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Product Research 84

ProductPlan

SEPTEMBER 13, 2021

Gartner reports that 85% of organizations surveyed had adopted or intend to adopt a product-centric delivery model. Shorter feedback loops facilitate more efficient resource allocation. Your product vision should help them see how the product transformation can resolve their pain points.

Product Research 77

Product Research Feedback Software Onboarding KPIs Reporting Tools 77

Mixpanel

JULY 9, 2021

Put another way: I wanted to call this article “How to save money, brain cells, your engineering/product relationship, and the grand vision of your startup.” At Kast, it was an individual contributor on the Product team who went in and created BI reports, for example. Supercharge your KPIs with deep product metrics.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

Mind the Product

MARCH 7, 2018

Product management tool Asana, for example, offers a wealth of functionality, from creating project milestones to building out visual reporting dashboards. Drift’s David Cancel dramatically shortened the feedback loop between customer support reps and product engineers by adding them to the same team.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Product Research 94

Userpilot

JANUARY 22, 2024

It keeps you and your team on the same page, with a clear vision and a good understanding of your audience and goals. It provides a flexible foundation for growth, creating a feedback loop that encourages continuous improvement. As a PMM, you’ll find that a framework helps direct your focus and resources.

Feedback Software 93

Feedback Software Research Software Analytic Tools Product Research 93

Mixpanel

OCTOBER 10, 2019

When a product gap gets fixed, our support team is notified and follows up with the person who reported the gap, closing the customer feedback loop. Does the product gap align with our mission and vision? For each gap, we total up the weighted ARRs from all the customers that have reported that gap.

User Testing 40

User Testing Customer Feedback Feedback Software Reporting Tools 40