Crafty CTO

FEBRUARY 19, 2023

Kurzweil, Vinge, and Joy all painted bleak visions of the future of humanity–in a nutshell: We’re doomed. Malthus and Wells—and now Joy—are, indeed, critical parts of these complex loops. Malthus and Wells—and now Joy—are, indeed, critical parts of these complex loops. Once they are out, they are out.

Feedback Software 52

Feedback Software Research Software ChatGPT Product Research 52

Sachin Rekhi

OCTOBER 29, 2018

To facilitate this, we've developed a continuous feedback loop , complete with a feedback river that allows us to dip in and see customer feedback in real-time, but also a feedback system of record that allows us to easily see all customer feature requests with frequency of occurrence and other customer commentary.

Roadmap 121

Roadmap Feedback Software Customer Experience User Testing 121

Mind the Product

JUNE 13, 2019

I used Roman Pichler’s Vision Board to map target users of the culture and their needs, as well as the business goals and the component parts of delivering culture change. I also defined a vision: Agile product management culture is the norm and is adding measurable value to Parkinson’s UK. There are A LOT. It is a huge task.

Product Research 142

Product Research User Testing Feedback Software Research Software 142

Mixpanel

OCTOBER 10, 2019

At Mixpanel, we’ve developed a system where everybody in a position to talk to a customer can log a product gap. This system helps us capture and categorize product gaps based on the impact and severity of the problem. As a result, we are able to collect more customer feedback and build a better product.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

Agile Velocity

MAY 20, 2020

I appreciate the concept of the “business operating system” and balancing the agile enterprise. Aligning on and prioritizing critical Business Outcomes will guide the overall strategic vision for the Agile transformation. . Rather than predict the unpredictable, agile leaders build rapid feedback loops.”.

Agile 79

Agile Feedback Software Data Visualization Research Software 79

The Product Coalition

SEPTEMBER 7, 2022

are somehow related to the lack of a common project goal and vision. improve” feedback loop. Developers find out the opinion of users and implement vital features, release a product and evaluate the feedback, reviews, and comments of the audience. Development is built on the “create?—?evaluate?—?improve” evaluate?—?improve”

User Testing 122

User Testing Feedback Software Research Software Product Research 122

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. Instead, focus on fostering a culture of communication and feedback loops between the team. What sets Spendesk apart.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

OCTOBER 13, 2022

Also, check how it fits into your product vision. For example, if you are in the cloud storage market, your users need to be able to upload and access their files easily from multiple devices via a mobile or web app available on all the major operating systems. All great products start with a solid product vision.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

ProductPlan

NOVEMBER 2, 2022

” Starting a conversation with users by actively listening to their feedback and paying attention to what they have to say is the first intentional step to building an effective customer feedback loop that helps product teams build products that matter in the world. How do teams manage the feedback management process?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Data Visualization 52

Agile Velocity

FEBRUARY 12, 2020

Teams that are unable to articulate the organization’s customer-focused vision and how their work ties into the greater whole (organizational strategy, vision, roadmaps, etc.) In an Agile pull-based system of incremental delivery, it is very important that teams and the Product Owner constantly refine and prioritize work.

Agile 69

Agile Feedback Software Product Research User Testing 69

Usersnap

MAY 17, 2023

Data Captured: Screenshots, annotations, comments, and detailed feedback. Integrations: Integrates well with popular tools, ensuring your feedback loop is always fixed. Disbug (FREE and Paid tool) Disbug streamlines the feedback loop for web developers and designers with intuitive tools to report issues and collaborate.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Mind the Product

MAY 15, 2017

You need to start investing in things like systems, automation, feedback loops, and metrics dashboards. Josh explains that many product managers become hoarders of things like: Vision. Josh learned from his experiences with this that he needed to become scalable. How do you Become a Truly Scalable Product Manager?

Product Research 94

Product Research User Testing Product Management Product Manager 94

The Product Coalition

MAY 6, 2019

The Use of Knowledge in Society The subject matter of the article is how to rationally organise decision making processes in a system with only partial information available to the actors. “If Rather, it’s a question of how the total information known by the actors in the system can most efficiently be used.

Product Research 60

Product Research Product Management Product Manager Systems Review 60

Agile Velocity

FEBRUARY 12, 2020

Teams that are unable to articulate the organization’s customer-focused vision and how their work ties into the greater whole (organizational strategy, vision, roadmaps, etc.) In an Agile pull-based system of incremental delivery, it is very important that teams and the Product Owner constantly refine and prioritize work.

Agile 58

Agile Feedback Software Product Research User Testing 58

Userpilot

MARCH 29, 2023

social media engagement or email click-through rate), or feedback data (e.g., These need to be in line with your product vision and should give teams a clear focus on what to achieve and how. This should be aligned with your long-term product vision. This could be website data (e.g., acquisition channels), product data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

ProductPlan

NOVEMBER 23, 2021

Second, it shortens the feedback loop. They must also build good relationships with the developers, who bring the product vision to life. Too many vital conversations require baseline knowledge of these systems and how they communicate for a product manager to remain blissfully ignorant. Three-tier model.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

Agile Velocity

MAY 14, 2020

Science has proven that introducing change into any system will result in a period of chaos until a new status quo is achieved. Continuing to communicate the change vision (rinse and repeat). Agile Architecture (vs monolithic, tightly coupled systems). Resolving organizational obstacles and impediments with urgency.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. Explaining to users how the ML-driven product works not only gives them more confidence in the system but also allows them to better understand what is and what is not the expected behaviour that, in turn, will make the quality of our product better.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Userpilot

JUNE 10, 2022

For this reason, you should ensure your team has a system in place so that feature requests collected directly from customers are centralized and shared across teams. If you’re constantly receiving feature requests, you need a feedback management system to handle them efficiently. Does it align with the product vision?

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Radical Product

APRIL 16, 2019

To get around this, they developed an automated anti-stall system (MCAS) to point the noise downwards when the plane risked stalling. In both the 737 Max crashes, pilots were fighting the MCAS system which had been triggered by an erroneous sensor that thought that the plane was stalling.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

Userpilot

JANUARY 22, 2024

A well-structured product marketing framework provides a product marketing manager (PMM) with a system for introducing, promoting, and ensuring the success of their product in the market. It keeps you and your team on the same page, with a clear vision and a good understanding of your audience and goals.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Intercom, Inc.

APRIL 28, 2022

Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. And that’s the funnel – we call it the funnel vision. I started as an engineer – at that point, I was fascinated by technology.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

The Product Coalition

MAY 17, 2019

For instance the user stories, the code, the servers running the code, the documentation, the video tutorials, the go to market efforts and strategy, all the blog posts, the support system. This is what allows feedback loops. The team has to be aligned with the overall company vision and mission is key.

Weak Development Team 60

Weak Development Team Product Research Product Management Product Manager 60

Userpilot

JULY 17, 2023

Their key focus is defining the product vision , developing strategy, and building the product roadmap to align with the business strategy and user needs. The squads are small and agile, so they can move quickly and work in tight feedback loops. Product Team Roles. Buffer product team structure. Product complexity.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Mixpanel

OCTOBER 10, 2019

At Mixpanel, we’ve developed a system where everybody in a position to talk to a customer can log a product gap. This system helps us capture and categorize product gaps based on the impact and severity of the problem. As a result, we are able to collect more customer feedback and build a better product.

User Testing 40

User Testing Customer Feedback Feedback Software Reporting Tools 40

Gainsight

APRIL 12, 2023

But I should have looked more carefully at leading indicators and had a clear system to evaluate if we were on track or not. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. Invest in back-office systems early.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

DISQO

JULY 1, 2016

Instead of thinking “what is the problem in the system?” She calls this the ideal ‘trifecta’ and asserts that such a blend of experts has led to the creation of better and more performant systems. Johansson’s team relies on this feedback loop to inform what features to prioritize on the roadmap. Nailing the ‘trifecta’.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JULY 1, 2016

Instead of thinking “what is the problem in the system?” She calls this the ideal ‘trifecta’ and asserts that such a blend of experts has led to the creation of better and more performant systems. Johansson’s team relies on this feedback loop to inform what features to prioritize on the roadmap. Nailing the ‘trifecta’.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

Revulytics

JANUARY 23, 2018

In turn, software usage analytics satisfies the agile approach’s need for empirical feedback, with a continuous, automated feedback loop. This avoids wasted resources helping to build thoroughly tested software increments. Proactive measures like this are critical in ensuring long-term product relevancy.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

Mind the Product

MARCH 7, 2018

. “You have to assimilate huge amounts of information—feedback from clients, quantitative data from your web analytics, research reports, market trends and statistics—you need to know everything about your market and your customer, and then mix all that information with a healthy dose of creativity to define a vision for your product.”

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Amplitude

OCTOBER 9, 2019

You need values, mission, and vision. JA: Increasing revenue should always be subservient to some higher order bet, to use a Jobsian phrase, and that higher order bet for me would be more mission- and vision-oriented, and it is purposely further away and aspirational in nature. These are your guardrails. That should not be okay.

Reporting Tools 45

Reporting Tools Analytic Tools Feedback Software Data Visualization 45

The Product Coalition

MARCH 5, 2018

Build a feedback loop This helps to gauge customer satisfaction and generates data for improving your machine learning model Monitor For errors, technical glitches and prediction accuracy Get creative! For a recommender system, this label will be whether the recommended item was indeed purchased.

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

Bain Public

MAY 21, 2018

As we have become accustomed to having customer research and User Experience (UX) lead product vision, a new problem is stopping eager Product Managers from putting the process they were using, and applying them on AI problems. While Product Managers inspire through vision, decisions roll downstream and tend to be more implementation based.

Data Visualization 40

Data Visualization Artificial Inteligence Feedback Software Research Software 40

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Gathering feedback is one of the most important aspects of managing a product. To truly understand how to build the best version of your product, you must tap into your customers’ feedback , frustrations, and insights. Expand your system beyond just a single tool.

Feedback Software 98

Feedback Software Research Software User Testing Reporting Tools 98

Usersnap

JUNE 8, 2020

Typeform’s Victor Fremiot gave tooltips on building and streamlining customer feedback loops. Ian Golding takes us up a level to look at Customer Journey Management , the complete framework you need to ensure CX outcomes have a measurement system while internal organizational requirements are fulfilled.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

The Product Coalition

MARCH 29, 2018

Create short feedback loops with sales when you test pricing in the market. Puja Rios, Sales Director at CareerBuilder, said “We met weekly with our product team to share feedback on pricing a new product bundle. Two ways to do this: 1) A trial where a client can prove it to themselves and their budget-holding decision makers.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

DISQO

JULY 1, 2016

Instead of thinking “what is the problem in the system?” She calls this the ideal ‘trifecta’ and asserts that such a blend of experts has led to the creation of better and more performant systems. Johansson’s team relies on this feedback loop to inform what features to prioritize on the roadmap. Nailing the ‘trifecta’.

User Testing 40

User Testing Customer Feedback Product Research Customer Experience 40