ProductPlan

OCTOBER 25, 2022

Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Folding Burritos

JANUARY 21, 2016

We’re part of a larger team and that means interacting with a broader group of people with direct or indirect interest in the product: our stakeholders. Going back to the reasons leading stakeholders to behave like this, it’s easy to see how they reflect poor alignment on both the vertical and horizontal dimensions.

Weak Development Team 205

Weak Development Team User Testing Feedback Software Reference 205

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Cohort analysis tracks and compares the in-app behavior of specific user groups over time, providing insights into user retention, engagement , or the impact of product changes.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userzoom

JUNE 9, 2020

Unfortunately, much like some government responses, businesses and individuals are failing to understand the importance of these actions. You know, the type of research at the end of development that often leads to lots of suggestions but are often too late to ever be implemented? That’s huge, and so is the opportunity.

User Testing 121

User Testing Product Research Research Software UX 121

Userpilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Studio: Product Management

NOVEMBER 1, 2019

question seems too simplistic, but in many applications, the users don’t get any feedback about what just happened. Applications which do not give a continuous feedback about its status are very annoying to use. This is why it’s important to develop this hierarchy consciously. And don’t forget to offer a solution.

User Testing 77

User Testing Feedback Software Research Software UX 77

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience. Let’s dive in! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

ProductPlan

JUNE 20, 2019

As a product leader, face time with the company’s executive team is to be expected. How do you make sure you’re delivering the right message in an appropriate format to these heavy hitters, knowing everyone from the CEO on down is casting a critical eye on your every word?

Presentation 70

Presentation Roadmap Weak Development Team Customer Feedback 70

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. And sure enough, the feedback was that things were starting to slow down. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. We learned a lot.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

The Product Coalition

MAY 25, 2018

It covers more than 160 scrum anti-patterns that hold your scrum team back. A bit background on myself; I’ve been working in the agile industry, making software for 12 plus years now, and mainly with fast growing venture capital fund and startups in Berlin or with large corporate organizations. That’s my world.

Webinar 60

Webinar Agile Product Research Customer Experience 60

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userzoom

JULY 3, 2019

We heard earlier, didn’t we about this nirvana in one company where the legal team is integrated in with the UX people. Legal teams are our entrenched enemies that say that we have to have cookie notifications, and checkboxes, and all that kinda crap we don’t like. ” Because it’s their solution.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Intercom, Inc.

MARCH 1, 2018

He’s also taught front-end web development at General Assembly and been a Design Mentor at Andreessen Horowitz. Here are five quick takeaways: When designing for developers, who often build their own workarounds for less-than-ideal interfaces, be cognizant of and account for change aversion. I know how to rally teams now.

Customer Experience 209

Customer Experience User Testing Customer Feedback Feedback Software 209

Intercom, Inc.

MARCH 31, 2022

One of them was Intercom Surveys – a tool that connects you to valuable customer insights and enables you to turn those insights into action in real-time. Intercom Surveys was, curiously enough, the result of survey, one we had sent to our users to gather their feedback on one of our features. Take Zoe Sinnott. Liam Geraghty: Okay.

Feedback Software 118

Feedback Software Product Research Reporting Tools Research Software 118

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. It’s going to take a whole new solution to tackle the problem, and Mark Little is one of the people leading the charge.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208