Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. What Is Product Marketing? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. How concept testing can help: You can gather feedback about a new UI design with a survey showing an image of the wireframe design. Book a demo and get started! What is concept testing?

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. How to collect customer feedback and opinions for sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. This means collecting feedback data to measure customer satisfaction.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. In-app strategies for converting free or trial users to paying customers. To get quicker results, you’ll need to leverage paid marketing. This article shows you how.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Book a demo with our team to learn more. Post-launch is a crucial phase too.

Feedback Software 97

Feedback Software Research Software Analytic Tools Product launches 97

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. Trigger customer feedback surveys contextually for existing customers.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

DECEMBER 5, 2023

Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Gradually develop more complex prototypes.

User Testing 95

User Testing Data Visualization Product Research Feedback Software 95

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

SEPTEMBER 25, 2023

This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. TL;DR In SaaS, concept testing is a research method used to test concepts during product discovery and before their launch. Consider using AI for qualitative feedback analysis.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Alchemer Mobile

JULY 11, 2019

As I’m writing this article, there are 2,687,780 mobile apps available in the Google Play store, and there were 2.2M mobile apps in the Apple App Store as of February 2019. Sure, but to get into the top 100 apps in the Google Play Store, you and your application have to be in the top 0.004 percent of all applications.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. It covers various survey types , practical implementation strategies, crafting trigger questions, and selecting effective feedback channels.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

MAY 30, 2022

Feature request surveys are another good way of understanding your new users’ needs by getting feedback on the features. There are numerous tools in the market that can help you segment customers based on their needs. There are numerous tools in the market that can help you segment customers based on their needs.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

JULY 5, 2022

Monitor in-app user behavior and track feature usage to detect common user behavioral patterns and address pain points. Use microsurveys to collect user feedback and uncover improvement areas of the product. Customer service gap model in SaaS. The delivery gap stands for poor customer service quality or lack of in-app guidance.

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Userpilot

SEPTEMBER 15, 2022

SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. SaaS companies use CI data to derive insights into unmet customer needs and take action to improve customer satisfaction. customer feedback, feature usage).

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. They earn around $201k/year.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

JANUARY 10, 2022

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. To evaluate your in-app messages, use flow analytics.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

The Product Coalition

JULY 8, 2020

It all starts with user feedback. The data you can use in your daily job is either operational (analytics) or experiential (feedback). The reports you get out of these platforms are keys and deliver real insights on product performance. 6 Benefits of User Experience Data (User Feedback) Engage users. Using surveys.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Do we have enough expertise to build the solution?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

MAY 9, 2024

The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. Develop educational content, like webinars or courses, to help users discover new use cases and features. Book the demo to learn more!

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 249

Agile Product Research User Testing Feedback Software 249

Usersnap

AUGUST 25, 2021

Are you part of a SaaS company? Especially because in critical moments, you rely on the importance of customer feedback to grow your profits. There are a multitude of SaaS businesses springing up, as businesses continue to become more digital. By asking your customers for feedback. We got you covered here.

Feedback Software 52

Feedback Software User Testing Customer Feedback Research Software 52

Userpilot

NOVEMBER 10, 2022

Support pain points occur when the customer support teams provide insufficient help or there aren’t enough available resources for the customer. A common customer pain point in SaaS is limited product functionality – it’s not enough to help the customer complete their jobs to be done. State of SaaS Report Findings.

User Friction 98

User Friction Customer Experience User Testing Product Research 98

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. As someone who did market research for a decade, the last half while at Toyota, I saw this first-hand.

User Testing 66

User Testing Research Software Market Research Product Research 66

Userpilot

AUGUST 15, 2023

Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user. It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. It illuminates your target audience, their pain points, and desires.

Branding 88

Branding User Testing Product Research Data Visualization 88

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. It shows what you can do for them and why they should pick your solution. When writing your product messages, conduct market research, and try to really understand your target buyers.

Research Software 52

Research Software Feedback Software Messaging User Friction 52