Userpilot

NOVEMBER 20, 2023

TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. What is a technical product manager?

Analytic Tools 92

Analytic Tools Feedback Software Research Software User Testing 92

Userpilot

SEPTEMBER 14, 2023

TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. A strategic product manager is responsible for developing long-term product vision and strategy. Product marketing managers develop product positioning , messaging , and differentiation strategies.

Research Software 89

Research Software Analytic Tools Feedback Software Product Research 89

Userpilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Software developers can use product analytics to optimize their technical performance.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Let’s get right to it! Want to see how?

Product Research 94

Product Research Feedback Loop Feedback Software User Testing 94

Intercom, Inc.

JANUARY 24, 2023

This evolution always starts with one thing: a clear product vision. Reinvention requires a product vision : a visual artifact that sets product direction over a longer term time horizon. Product vision is the critical bridge between strategy and execution. An inevitable slide into decline sounds ominous. Here’s how we did it.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Userpilot

SEPTEMBER 21, 2022

Close the feedback loop and build trust with customers. How to announce product change: Use in-app notifications to communicate product changes and get users to engage with the updates immediately. Pair in-app notifications with email marketing. Start with a soft launch and test the beta version of your product.

Feedback Software 83

Feedback Software User Testing Product Research Customer Experience 83

The Product Cafe

MARCH 24, 2024

☕ All About Product Messaging Many businesses rush to launch their products, often overlooking the significant role of product messaging. If you find yourself in this situation, revisiting and refining your messaging strategy immediately is crucial. Product messaging can be tricky to get right.

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 88

Feedback Software Analytic Tools Research Software Software Review 88

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. To create a go-to-market strategy, you’ll need to identify your target market, craft your value proposition , master your product’s strategic positioning and messaging , and decide on your marketing channels.

Feedback Software 91

Feedback Software Research Software Analytic Tools Product Research 91

Usersnap

MARCH 4, 2021

At Usersnap, we’re all about collecting feedback. Things were going well, with a great foothold in the quality assurance and software testing niche. This included getting a deep understanding of our personas, and crafting a long-term product vision that would help our customers get to their desired outcomes.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

APRIL 8, 2024

Following the right SaaS growth strategies can make a difference in how your business evolves and survives. TL;DR A SaaS growth strategy is a comprehensive plan designed to increase a company's user base, revenue, and market presence. There are 2 main types of growth strategies for every SaaS business: Product-led growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. To build successful products, make sure to align the product strategy with the product vision. Once the update or feature is out, announce it using multiple channels like in-app communications or email. What is product success in SaaS?

Feedback Software 91

Feedback Software Research Software Product Research User Testing 91

Userpilot

MAY 10, 2023

TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience. AI tools like Tobii and Affectiva help teams with usability testing by tracking user eye movements and interpreting their emotions.

Artificial Inteligence 82

Artificial Inteligence Feedback Software Research Software Analytic Tools 82

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Userpilot

SEPTEMBER 30, 2022

Every SaaS company implements UI updates from time to time, but how should they announce UI updates to customers without overwhelming them? There’s a need for UI redesign when your product has an outdated look, low engagement and retention rates, or users leave negative feedback on it. Define your end goal for a product update.

Feedback Software 94

Feedback Software Research Software User Testing Customer Feedback 94

Userpilot

JUNE 29, 2022

Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Product storytelling is a system of communicating value to an audience via a chosen narrative. Explain the product vision. The product vision constitutes the product’s why.

Feedback Software 94

Feedback Software User Friction User Testing Customer Experience 94

Userpilot

OCTOBER 20, 2023

Product managers will have to learn how to leverage it for data and customer feedback analysis , and to improve decision-making. The future of product management leans heavily towards data-driven decision-making, utilizing product analytics to extract actionable insights and conducting experiments like A/B testing.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience User Testing 91

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

Product Research 83

Product Research Feedback Loop Feedback Software User Testing 83

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

Userpilot

AUGUST 10, 2023

TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for. Step 2 involves using customer feedback , interviews, and analytics for customer and market research. In step 5, it’s time to generate potential solutions to the problems you’ve decided to tackle.

Product Research 85

Product Research Analytic Tools Feedback Software Research Software 85

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! social media engagement or email click-through rate), or feedback data (e.g., The next step involves collecting relevant customer data with appropriate analytics tools.

Data Visualization 81

Data Visualization Analytic Tools Embedded Analytics Feedback Software 81

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. Strategic value is about aligning features with the company’s vision and long-term goals. It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. Ready to dive in to learn more?

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

ProductPlan

JUNE 14, 2022

For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. This article will discuss why the best products require both vision and strategy and their codependent nature. Product vision. The product vision itself isn’t achievable in the short term.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JANUARY 16, 2024

Book a demo and see how Userpilot can help you deploy in-app messages, self-serve support, and other strategies to improve user satisfaction. How to avoid this mistake Invest in user research : There are many ways to do user research, from simple surveys to in-depth interviews, usability testing, and in-app user behavior tracking.

User Testing 86

User Testing Feedback Software Research Software Product Research 86

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. This rapidly evolving digital technology can analyze more data with greater precision than humans. AI provides marketing professionals with an indispensable advantage in this pursuit.

Data Visualization 104

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 104

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. The next phase is to gather feedback on your MVP.

User Testing 92

User Testing Feedback Software Research Software Product Research 92

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 82

User Testing Customer Feedback Feedback Software Product Research 82

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas help product managers keep alignment between the product and its vision. Trigger in-app surveys about user experience to ask for more information. Interested?

Feedback Software 88

Feedback Software Research Software Analytic Tools User Testing 88

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. Before you build a complete feature, run prototype tests to validate the ideas. Book the demo to see how!

Onboarding KPIs 76

Onboarding KPIs Feedback Software User Testing Product Research 76

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Action-packed, right?

Analytic Tools 86

Analytic Tools Onboarding KPIs Feedback Software Framework 86

Userpilot

SEPTEMBER 20, 2022

Nailing the customer onboarding process is one of the most important tasks for any savvy PM or SaaS owner. Tooling is very important: you’ll want to pick the right one for the job. We’ve established what customer onboarding is and its necessity for SaaS companies of all shapes and sizes. Ready to get started?

Analytic Tools 91

Analytic Tools Feedback Software Research Software Onboarding KPIs 91

Userpilot

DECEMBER 15, 2023

Use a range of techniques and tools, like interviews, surveys , and product analysis to collect diverse user data to inform screening. After screening ideas, perform concept testing to evaluate how users perceive it and identify areas for improvement. Don’t filter them at this stage. Next, define screening criteria.

Data Visualization 92

Data Visualization Product Research User Testing Analytic Tools 92

Product Talk

FEBRUARY 12, 2020

Lisa began her career in data science and spent four years as a data scientist at Airship , a marketing and messaging automation company. We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications.

Product Research 177

Product Research Data Visualization User Testing Research Software 177