Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.  Why is this so critical to Product Management and the larger maker organization? 

Product Strategy 119

Product Strategy Strategy Onboarding KPIs Data Visualization 119

Gainsight

MAY 18, 2023

We’re talking about our Product team. Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Here are the features you can use to boost customer loyalty. Here’s all you must know.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JANUARY 15, 2025

For instance, if youre not sure why a specific onboarding flow performs better than the other, you can pull out session recordings of both and watch how users interacted with the flow. Evaluate new features: Just launched a new feature ? This approach works, but it consumes a lot of productive time.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. Let’s begin!

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. CopyAI: generate social media posts, emails, blog titles, landing page copy etc.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 28, 2024

But with so many tools in the market, which one should you choose for product analytics ? You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. HubSpot is a growth marketing solution that helps amp up lead generation with landing pages and easy customer relationship management.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Gainsight

JULY 8, 2024

Gainsight’s Human-First AI Solutions Denise Stokowski, Gainsight’s SVP of Product Management says it best: “Despite its technological roots, AI is a path to more human-centric interactions. So we’re working to ensure that AI enhances rather than replaces human connections.

Reporting Tools 52

Reporting Tools Data Visualization Research Software User Testing 52

Gainsight

AUGUST 29, 2023

The majority of organizations we surveyed hold CS responsible for Net Revenue Retention (NRR): the most important metric to thriving in this era of the SaaS economy. You experience slow onboarding and growth due to limited best practices. But do you have the right one?

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Gainsight

JUNE 27, 2023

That is, onboarding doesn’t have to start high-touch and then move to digital—if you start with digital in mind, it can be faster to get initiatives off the ground. It’s Time to Leverage the Benefits of AI in CS The transformative potential of AI in Customer Success emerged as a major topic during the CxO Summit EMEA.

Onboarding KPIs 52

Onboarding KPIs Generative AI Data Visualization Customer Feedback 52

Gainsight

NOVEMBER 15, 2023

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community. But, that requires ensuring customer resources are all in one place.

Analytic Tools 52

Analytic Tools Customer Communications Customer Experience Data Visualization 52

Userpilot

JUNE 27, 2024

Embarking on a career as a product specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product specialist. You’ll also gain hands-on experience addressing user needs and helping with onboarding.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

DECEMBER 21, 2023

The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting. Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. Main features UI patterns templates.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Gainsight

AUGUST 10, 2023

It says: You’re not only committed to delivering your products or services, but also the positive outcomes the customer is seeking in their own business by leveraging that investment. Investment in automation and technologies such as generative AI will be imperative. When customers buy from you, a pact is created.

Onboarding KPIs 52

Onboarding KPIs Data Visualization User Friction Technical Review 52

Userpilot

JULY 20, 2024

Their efforts are instrumental in driving customer loyalty and product adoption. CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

Product launches 98

Product launches User Testing Product Research Feedback Software 98