Gainsight

OCTOBER 1, 2021

And where are the strategies, metrics, and oversight to know that they performed accurately? If the CS team was advanced enough, CS Ops were building out onboarding procedures, enabling support with better motions, and constructing customer-facing teams, such as renewals, while keeping them aligned.

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Userpilot

AUGUST 29, 2021

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams. Heap tells you all about what a customer is doing within your product.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

UX Studio

MARCH 11, 2024

Another friend who had like a kite surf school and I did his website for free and then then I got contacted by a local company that imported surfing, windsurfing, kitesurfing products. These days are more around product design and UX design. And they wanted some help with that catalog. They wanted to put that catalog online.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Research Software 85

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MAY 30, 2023

Although each CDP platform will be different, there are a few key features to look out for: data unification and management, segmentation , analytics , real-time insight, and integrations. Figure out your technical constraints, and finally prioritize ‘must have’ features: your choice should now be obvious! Data governance.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Customer Experience 97

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 93

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Why is analytics important for SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JUNE 8, 2021

You need to clearly understand how different users engage with your product through qualitative and quantitative methods. What should you do with your user behavior analytics data to improve your SaaS growth metrics? You can stay updated on each step of the user journey and adjust your growth metrics in real-time.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? Data integration also promotes collaboration between teams and allows them to design outstanding product experiences consistently across all channels. To track customer interactions with your product, you use a product growth tool, like Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization User Testing 97

Userpilot

DECEMBER 12, 2023

TL;DR User analytics is the process of capturing and analyzing user behavior within your product. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Business of Software Conference

JUNE 11, 2019

That’s the message Nilan opens his talk from BoS Europe 2018 with. intercepted the message and said I’m going to surprise you. I’m Nilan, I’m responsible for the product and marketing teams at TransferWise. And since then built our products and marketing organizations. Transcript. So onwards.

Startups 40

Startups Banking User Testing Customer Experience 40

Gainsight

JULY 22, 2021

Want to master in-product communication? In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Gainsight

AUGUST 15, 2021

Want to master in-product communication? In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Business of Software Conference

JUNE 5, 2019

And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. We built a product that serves commercial bankers, the commercial relationship managers and they’re an interesting lot. I spend some time with them I say.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Userpilot is a self-service product growth platform with excellent analytics tools.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

Research Software 100

Research Software Analytic Tools Feedback Software Product Research 100

Userpilot

AUGUST 16, 2023

This increases their productivity and efficiency. Establishing robust data governance practices and data protection measures are additional challenges involved in data democratization. To ensure that staff knows how to use the tools and are familiar with the guidelines, develop onboarding , training, and mentoring programs.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Marketing your journey to the rest of the organization? Do you want to get this article in your inbox?

Data Visualization 112

Data Visualization Technical Review Reporting Tools Software Review 112

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. Common features. How can I customize my offering, messaging, and marketing to target specific types of customers? Major players in the space.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Productivity. Video, Slides, and Transcript below.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40