Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. Additional information is never a bad thing at this point. guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 249

Data Visualization Analytic Tools Research Software Product Research 249

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. And so, our teams it’s a huge motivator for them.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento?

Research Software 77

Research Software User Testing Technical Review Product Research 77

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Mixpanel

AUGUST 11, 2020

After thousands of conversations with product teams evaluating Mixpanel, we sifted through the data to identify the questions that we see come up again and again. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g. Product analytics (e.g. Source: Semetis.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics. What is a product analytics framework and why is it important?

Analytic Tools 81

Analytic Tools Data Visualization Feedback Software Research Software 81

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. My name’s Rick. All right so as I mentioned my name is Rick. spring and when things are going bad it’s an AI winter. Video, Slides, & Transcript below. Upcoming Events. Transcript. Good afternoon.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. It’s called ‘the many flavors of agile and what’s the right one for your team?’ Unsubscribe anytime.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. So, in a nutshell: Product experience governs how your users interact with your product. It’s hard to name a SaaS product that doesn’t let you have a free trial. Now you know what’s coming next.

Customer Experience 62

Customer Experience Research Software User Testing Product Research 62

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. So, in a nutshell: Product experience governs how your users interact with your product. It’s hard to name a SaaS product that doesn’t let you have a free trial. Now you know what’s coming next.

Customer Experience 52

Customer Experience Research Software User Testing Product Research 52

Business of Software Conference

OCTOBER 1, 2019

About a decade with with big software companies I did six startups of which four we file under good life learning and character building. Most important in the enterprise space is our sales team. And they all want to know what’s the question that the sales team wants to know? So of course we need management here.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. I love having my team of 10 people, I don’t want to grow at larger.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. I love having my team of 10 people, I don’t want to grow at larger.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

The Product Coalition

OCTOBER 11, 2023

Developing a decentralized social media platform involves harnessing blockchain technology to create secure and transparent networks where users control their data. If the big city social media platforms were the established corporations, Friend.tech and Tip Coin would be the startups in a trendy tech district, pioneering fresh ideas.

Weak Development Team 125

Weak Development Team Customer Experience User Testing Data Visualization 125

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. My name is Bruce McCarthy. I’ve been in product management roles or engineering management or UX or business development or agile enablement. He’ll cover: Why prioritization is important.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. or a consultant or thinking about doing a startup?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40