Guidelines Leadership Roadmap Systems Review 
Mind the Product
MARCH 12, 2020
Maintaining templates, guidelines, how-to references and resources. Worked with support leadership to develop a weekly support call between product managers + support team leaders to triage support tickets. Built an internal team wiki and created guidelines in coordination with product leadership for consistency and easy access.
ProductPlan
FEBRUARY 15, 2022
Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Monitor system performance and calculate success metrics.
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The Product HQ
FEBRUARY 1, 2023
If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.
Intercom, Inc.
FEBRUARY 26, 2018
Knowing what to outsource and to whom is an art, so we use the following guidelines to help us make decisions: Don’t outsource things core to your customers’ user experience as this makes it easier for others to copy your product and disrupt your business. Understand the potential consequences of outsourcing to young startups.
ProductPlan
FEBRUARY 3, 2022
Managing tools (for roadmapping, prototyping, etc.) “With all of their other responsibilities, product managers face increasing difficulty carving out the time to review and analyze all of this data that will inform the strategic decisions about their products,” Juncal says. that the product team uses. Optimize Onboarding.
Folding Burritos
DECEMBER 7, 2017
This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.
Folding Burritos
DECEMBER 7, 2017
This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.
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