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Leadership Tip 17: Consciously Choose How You Optimize the Salary Money

Johanna Rothman

Tim, the Engineering VP, was worried he would lose people after their reviews and salary changes. However, our systems of paying for “individual” performance demand that we try. It's not, but that's a different leadership tip.) This is a part of the series of leadership tips. That's incongruent. You can't be.

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Why Product Operations is set to be the Backbone of Product-led Growth

Mind the Product

Maintaining templates, guidelines, how-to references and resources. Worked with support leadership to develop a weekly support call between product managers + support team leaders to triage support tickets. Built an internal team wiki and created guidelines in coordination with product leadership for consistency and easy access.

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What is the Product Operations Career Path?

ProductPlan

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.

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Run Less Software

Intercom, Inc.

Knowing what to outsource and to whom is an art, so we use the following guidelines to help us make decisions: Don’t outsource things core to your customers’ user experience as this makes it easier for others to copy your product and disrupt your business. Understand the potential consequences of outsourcing to young startups.

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The 4 most recent product design books every designer should read

Imaginary Cloud - Design

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics.

Books 138
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Essential Technical Program Manager Skills

The Product HQ

If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors. This includes reviewing invoices, negotiating contracts, and ensuring that all parties are happy.

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Key Best Practices for Using Customer Feedback

Folding Burritos

This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.