Product Innovation Educators
JANUARY 1, 2024
Our second book, Corporate Explorer Handbook , says that as management consultants and academics we don’t know all the answers. We wanted to make some of those tools more available to people. [7:22] 12:24] What tools have you seen resonant with organizations because they help them innovate better?
The Product Coalition
JANUARY 11, 2023
When I start to learn about product management, it seems PMs do a lot of things related to data, research, user experience, and dealing with other teams such as design, engineering, etc. The leadership of product teams is a shared responsibility between product managers, engineering leads, and UX designers.
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Intercom, Inc.
FEBRUARY 25, 2021
Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it. Finally, and only when you have those two systems in place, you can (and must) start empathizing with them.
The Product Coalition
MARCH 23, 2018
Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.
Bain Public
DECEMBER 14, 2021
As the technology industry continues to grow, so much product managers so they don't fall behind. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M. The Innovator's Solution: Creating and Sustainability Successful Growth by Clayton M.
Gainsight
JUNE 11, 2021
The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. The results are increased engagement, increased productivity, and better solutions. The themes today centered around Human-First Customer Success and Transforming Customer Centricity.
The Product Coalition
JANUARY 26, 2024
Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.
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