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How Digital Customer Education Can Win You More Business

Gainsight

HubSpot shot to fame due largely to its laser focus on inbound marketing. Thought Leadership Think of any well-established company. Thought leadership can help raise your company’s profile and increase brand—and product—awareness. Apple, for example, sets itself apart with an easy-to-use UI.

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The biggest challenges facing support teams right now (and how to solve them)

Intercom, Inc.

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Conversational support has provided the funnel-down system to help filter out those who need a quick answer or a more white-glove approach,” Austin says.

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Why Product Management Matters

Sequent Learning

Let’s start out with a definition of product management : Product management is the systemic, holistic business management of products. Most of you have witnessed the effects of new strategies, leadership changes, organizational realignments, and other structural adjustments. From my standpoint, this is unacceptable.

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Who is this for?

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. And every two weeks, we meet as a whole executive team.

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Pragmatic Live Transcripts (Prioritizing Your Product Launch)

Pragmatic Marketing

So for us, we have we have that kind of built-in prioritization system there and it just kind of forces you to also then be more strategic so your product team could come to you and say, hey, we've got this really exciting launch that's happening in this month. We can do one all in massive launch a quarter and have 100% buy in.

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Pragmatic Live Transcripts (Prioritizing Your Product Launch)

Pragmatic Marketing

So for us, we have we have that kind of built-in prioritization system there and it just kind of forces you to also then be more strategic so your product team could come to you and say, hey, we've got this really exciting launch that's happening in this month. We can do one all in massive launch a quarter and have 100% buy in.