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Knowledge Base

Product Manager

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Keep it fresh: Managing a knowledge base that retains users

Intercom, Inc.

JULY 17, 2019

These days, many companies offer a knowledge base for their customers to use. The self-service aspect of knowledge bases makes them natural time-savers for users and businesses alike. But a knowledge base – or, as we call it here at Intercom, a help center – shouldn’t stand alone as your only support option.

User Testing Customer Feedback Customer Experience Product Research

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About Harpal's Product Management Journey

The Product Guy

MARCH 17, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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Webinars

What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Trending Sources

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About Jenna's Product Management Journey

The Product Guy

MARCH 4, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

Webinars

What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

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Responsible in Product Management Recruiting

The Product Guy

APRIL 21, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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About David's Product Management Journey

The Product Guy

MARCH 10, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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About Maya's Product Management Journey

The Product Guy

MARCH 31, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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About Garrett's Product Management Journey

The Product Guy

APRIL 7, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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Navigating Product Management Responsibilities

The Product Guy

MAY 21, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Getting Into Product Management

The Product Guy

MAY 2, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Doing Effective Product Management

The Product Guy

JUNE 18, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Remote Product Manager

The Product Guy

JULY 23, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Advice for Managers of Product Managers

The Product Guy

MAY 10, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Important Firsts in Product Management

The Product Guy

JUNE 25, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Dear Product Manager, Always Be Prepared

The Product Guy

JUNE 4, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Product Management Process is Understanding

The Product Guy

DECEMBER 20, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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513: What product leaders need to know about making new product development work – with Jack Hsieh

Product Innovation Educators

NOVEMBER 4, 2024

Jack brings 20 years of experience managing innovation projects at companies like Sony Ericsson and Logitech. He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how product managers can use these principles to improve their product development process.

User Testing Research Software Analytic Tools Feedback Software

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Are you cut out for product management?

The Product Guy

APRIL 26, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Negative Trends in Product Management

The Product Guy

FEBRUARY 15, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Incentivizing Leadership and Risk in Product Management

The Product Guy

MAY 14, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Leadership Product Management Product Manager Management

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The Best Thing about being a Product Manager

The Product Guy

APRIL 4, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Advice for Managers of Product Managers

The Product Guy

JANUARY 3, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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3 Important Tips for All Product Managers

The Product Guy

JUNE 11, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Applying a Product Management Process of Understanding

The Product Guy

DECEMBER 27, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Career Advice in Product Management

The Product Guy

SEPTEMBER 18, 2016

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2015: Adam Warburton. More to Come.

Product Management

Product Management Product Manager Management Management

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About Drew's Product Management Journey

The Product Guy

MARCH 24, 2020

Watch now and see why they are counted amongst the ranks of the best in product management. The nomination period for The Product Management Awards 2020 has begun! The Product Guy. About The Product Management Awards (TPMAS). The NYC chapter of The Product Group meets the first Thursday of each month.

Product Management

Product Management Product Manager Management Management

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Positive Trends in Product Management

The Product Guy

FEBRUARY 12, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Positioning Product Management Product Manager Management

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Problem Solving is the Future of Product Management

The Product Guy

JANUARY 31, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Product Managers, It’s time we remove the training wheels

The Product Guy

FEBRUARY 19, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Key Product Management Skill — Reducing the Friction

The Product Guy

SEPTEMBER 17, 2019

Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Product Management

Product Management Product Manager Management Management

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On the Increasing Sophistication of Product Management

The Product Guy

SEPTEMBER 24, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Product Managers Learning Faster

The Product Guy

NOVEMBER 23, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Secret to Success in Product Management

The Product Guy

NOVEMBER 2, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Dealing with Blurred Lines in Product Management

The Product Guy

SEPTEMBER 10, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Great Product Management comes from Balance

The Product Guy

NOVEMBER 9, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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To Control One’s Destiny as a Product Manager — The Challenge

The Product Guy

APRIL 11, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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The Most Important Responsibility of a Product Manager

The Product Guy

NOVEMBER 29, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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Hardest Product Management Lesson Learned – Optimism

The Product Guy

OCTOBER 31, 2016

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2015: Adam Warburton. More to Come.

Product Management

Product Management Product Manager Management Management

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Future Proofing Product Management Skills

The Product Guy

SEPTEMBER 21, 2017

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. More to Come.

Product Management

Product Management Product Manager Product Research Management

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2 Big Product Management Trends to Keep an Eye On

The Product Guy

SEPTEMBER 3, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. The Product Guy.

Product Management

Product Management Product Manager Management Management

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The Future Role of Product Management

The Product Guy

OCTOBER 12, 2017

From The Best Product Person of 2016, Chris Butler, …. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Jeremy Horn The Product Guy.

Product Management

Product Management Product Manager Management Management

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Managing Product Managers – Building Trust

The Product Guy

AUGUST 3, 2017

Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Take a moment and congratulate The Best Product Person of 2016: Chris Butler.

Product Management

Product Management Product Manager Management Management

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Overcoming Impostor Syndrome in Product Management

The Product Guy

SEPTEMBER 14, 2017

From The Best Product Person of 2016, Chris Butler, …. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. The Product Guy. More to Come.

Product Management

Product Management Product Manager Management Management

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Highly Effective Product Management

The Product Guy

JUNE 25, 2017

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler.

Product Management

Product Management Product Manager Management Management

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Trends in Product Management

The Product Guy

DECEMBER 26, 2016

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2015: Adam Warburton. More to Come.

Product Management

Product Management Product Manager Management Management