Amplitude

APRIL 9, 2019

Jessica Wagner: I’m a lead product manager at Fueled , a digital product agency in New York that specializes in cutting-edge design and technology for mobile apps, websites, wearables, and blockchain. I’ve spent my entire career in product strategy, so this is a very organic progression for me.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Connect Product Strategy to Execution in ProductPlan > Stakeholder alignment Stakeholders must buy into this strategy to push incremental value while working on more extensive initiatives. Deadlines and progress are visible to everyone.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Amplitude

JANUARY 23, 2018

Bad product teams make decisions based on a best guess from recent and anecdotal evidence, reserving analytics resources only for ‘mission critical’ questions. They rely on the noisiest qualitative sources, like sales, customer support or app reviews, and can’t see the forest from the trees. Cost, schedule and scope rule the day.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Gainsight

AUGUST 27, 2021

By zooming in on your NPS, you can increase repeat customers and spark a reputation that grows through positive reviews. One of the most valuable product management KPIs out there is time to value (TTV). That’s because TTV opens the door to major opportunities for product growth. Time to Value (TTV). Conversion Rates.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. As a successful product manager reading is a must. You also need to name KPIs for product people.

Article 82

Article Feedback Software Research Software User Testing 82

Mixpanel

JUNE 17, 2020

That’s also partly due to the fact that we curate content that’s pretty wide; our homepage features manually curated playlists that target all demographics. We tested whether and how different pricing models—monthly/annual subscription, voucher codes, free trial periods, refer-a-friend—affect conversion.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

That’s also partly due to the fact that we curate content that’s pretty wide; our homepage features manually curated playlists that target all demographics. We tested whether and how different pricing models—monthly/annual subscription, voucher codes, free trial periods, refer-a-friend—affect conversion.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Userpilot

JANUARY 16, 2023

Feature adoption measures how engaged users are with a particular feature of your software product. Higher adoption rates mean new users are interacting with more features — thus increasing the value they’re getting out of your product and reducing the likeliness of churn. Customer satisfaction score (CSAT).

Onboarding KPIs 86

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 86

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

ProductPlan

DECEMBER 21, 2020

My take : The pandemic and the lockdowns led to such serious disruptions across so many industries that any company’s pre-COVID product roadmap will benefit from a fresh look in light of the new realities. Your work on the product is not contributing to your KPIs. Your product team is falling for the “post hoc” fallacy.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

DECEMBER 21, 2020

My take : The pandemic and the lockdowns led to such serious disruptions across so many industries that any company’s pre-COVID product roadmap will benefit from a fresh look in light of the new realities. Your work on the product is not contributing to your KPIs. Your product team is falling for the “post hoc” fallacy.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

DECEMBER 21, 2020

My take : The pandemic and the lockdowns led to such serious disruptions across so many industries that any company’s pre-COVID product roadmap will benefit from a fresh look in light of the new realities. Your work on the product is not contributing to your KPIs. Your product team is falling for the “post hoc” fallacy.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Roadmunk

JULY 20, 2017

Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Looking at the Technology Adoption Lifecycle Model, your LTV is a major KPI once in the Early Adopters phase—just before the chasm. Sales collateral, marketing campaign costs, automation software costs, sales & marketing team salaries.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

ProductPlan

NOVEMBER 10, 2020

Securing a slot on the agenda and presenting the overarching strategy and rationale for key product decisions is a highly efficient way to convey this information and build consensus. Another tool product executives can use is a cloud-based product roadmapping solution (like ProductPlan ). Keeping track of the details.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

MARCH 6, 2020

Now we’re sifting through the stockpile of ideas and requests hoping something sparks an incremental uptick in a KPI. During this phase, it’s easy to start prioritizing some items that—while undoubtedly worthy in their own right—aren’t really going to impact KPIs at all. For example, let’s say the KPI is increasing ARPU by 10%.

KPI 61

KPI Roadmap Product Research Software Review 61

The Product Coalition

OCTOBER 5, 2021

A team failing to deliver successful outcomes in time could have flaws in the delivery process, or lack of product vision, or a need to improve the efficiency of the technology stack. Mindsets Are the right mindsets in place for successful product development? These should be the basis of your product development technical practice.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151