Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

ProductPlan

AUGUST 17, 2020

Focusing your themes on phases of the customer journey enables stronger partnerships between the product team and other functional groups because their goals become less disparate from the product strategy. CUSTOMER KPI: Reach. BUSINESS KPI: Reach as a % of Total Addressable Market (TAM). Phase 3: Set-up.

Onboarding KPIs 105

Onboarding KPIs Roadmap Customer Experience KPI 105

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

The Product Coalition

MARCH 6, 2019

We’ve taken all these findings onboard and put together this comprehensive product strategy checklist for you to follow. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can. Simply put, you should be obsessed with perfecting the mobile app experience your product provides.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 138

Data Visualization Customer Feedback Customer Experience Analytic Tools 138

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI 161

KPI Banking User Testing Product Research 161

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Connect Product Strategy to Execution in ProductPlan > Stakeholder alignment Stakeholders must buy into this strategy to push incremental value while working on more extensive initiatives.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Don’t get us wrong – we think it’s incredibly valuable to have one KPI that gives a pulse on the entire customer experience. Every company says they’re “customer-centric,” but very few actually are.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

AUGUST 7, 2020

My Journey Transitioning from Engineering to Product Management. Then, I started gravitating towards product strategy questions, like, “Why am I building products?, I worked with the product leadership to plan out a product strategy. Long term, you can expect to manage a specific KPI (e.g.,

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

ProductPlan

AUGUST 27, 2021

Regardless of type, stakeholders generally have these attributes in common: Influence : Stakeholders have enough power and strategic importance to the business that their ideas and opinions can impact the ability to advance the product strategy, create a roadmap, and execute it. The post What is Stakeholder Management?

Management 70

Management Management KPI Government 70

Mind the Product

DECEMBER 23, 2019

To help cope with environmental constraints, it is important to understand what specific KPI is being solved with a new roadmap feature. Also, it’s important for the product team to get outside and meet with customers to understand what they’re solving for. This includes how much capacity your team is able to handle.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Connect Product Strategy to Execution in ProductPlan > Stakeholder alignment Stakeholders must buy into this strategy to push incremental value while working on more extensive initiatives.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Amplitude

APRIL 9, 2019

Jessica Wagner: I’m a lead product manager at Fueled , a digital product agency in New York that specializes in cutting-edge design and technology for mobile apps, websites, wearables, and blockchain. I’ve spent my entire career in product strategy, so this is a very organic progression for me.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Userpilot

JANUARY 16, 2024

A darling for product managers, it allows you to focus on higher-level tasks like product strategy while handling repetitive tasks like: Benefits of ChatGPT for product managers. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more.

ChatGPT 101

ChatGPT Data Visualization Onboarding KPIs Research Software 101

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

The Product Coalition

NOVEMBER 26, 2019

Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it. Last tickets available for my Lean Product Management workshop Dec 3–4 in Barcelona. Learn how to create verified product strategy and to put to use the GIST framework in two activity-packet days.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Amplitude

JANUARY 23, 2018

They go beyond vanity metrics and have product analytics solutions that allow them to dive deep into their data to understand their customer’s journey. On testing and refining… Bad product teams lack a product strategy, or if they have one that strategy is not clearly delivered throughout their organization.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Gainsight

OCTOBER 14, 2020

Does the Bowling Alley Framework make sense for your product? How does WAPP as a KPI allow Monday.com to drive enhanced customer experiences? How does your product strategy shift during a pandemic when your product is business monitoring like Anodot? What is the optimal product operations tech stack?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Gainsight

AUGUST 27, 2021

Fortunately, by measuring active users per total users, you can see how much engagement your product and features are sparking. This KPI also sheds light on those areas where you can step in, reach out to less active users, and work to grab your user’s attention. Ready to start tracking your critical product KPIs?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Bain Public

JANUARY 11, 2022

We understand there’s a lot to take away in this article, so here’s a quick summary: There are five stages to the product-led organization pyramid: High-level strategic baseline: BHAG, value proposition, product mission, strategies, tactics, KPI metrics. Product team: Roadmap process (e.g. Book a demo here.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. Each ideally influences a metric we care about, such as increasing daily active usage or decreasing churn. We force-rank features against each other. “If The winner gets top billing on our prioritized roadmap.

KPI 53

KPI Weak Development Team Customer Experience Travel 53

Product Club

JUNE 10, 2017

To prevent this, we take time upfront to develop a KPI success framework. Michael Rutledge is a technical and design centred product leader with 6+ years of Product Management experience in eCommerce, digital payments, aerospace, and media businesses. Progress is lost, and regression dissolves any benefits achieved.

Agile 54

Agile Customer Experience User Testing KPI 54

Mind the Product

JULY 16, 2018

Rather than just collecting statistics, we created a survey that each product person can fill in to provide some data about the interaction: date, type, product(s), use case(s), vertical etc, and some notes on what was discussed/discovered. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult).

Product Research 86

Product Research User Testing Data Visualization Customer Feedback 86

Birst BI

AUGUST 23, 2018

We are helping with the Birst Smart analytics initiative, which will serve automated insights on what is going wrong and why it’s going wrong for any customer-defined KPI. Mona Patel works in Birst’s Product Strategy team. What are some of the industry solutions currently in development? Idoine, Erick Brethenoux, 12 June 2018.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

ProductPlan

JULY 9, 2019

Furthermore, making a product accessible to as many people as possible is simply the right thing to do—no one should be denied their opportunity to participate in the world and utilize solutions due to their limitations. But what’s the best way to make accessibility a fundamental element of product strategy?

User Testing 69

User Testing Customer Experience Product Research Research Software 69

Userpilot

JULY 27, 2023

Product Manager : In charge of creating product strategy and overseeing the design process, among other things. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Come up with product and new feature ideas.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

Definition 60

Definition User Testing Product Research KPI 60

Mixpanel

JUNE 17, 2020

Looking at the personas helped us define our product strategy as well as the content strategy. The post Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization appeared first on Mixpanel. If you’re not deep, deep into classical music, you don’t know what to listen for.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

Looking at the personas helped us define our product strategy as well as the content strategy. The post Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization appeared first on Mixpanel. If you’re not deep, deep into classical music, you don’t know what to listen for.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. But just as important are the training sessions, how-to videos, and messaging that customers (should) receive. Accounting.

Onboarding KPIs 53

Onboarding KPIs User Testing Customer Experience Product Research 53

Hutwork

MARCH 9, 2018

You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 17 42 Rules to Lead by from the Man Who Defined Google’s Product Strategy. Author: Andy Wicks.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will.

Data Visualization 63

Data Visualization User Testing Customer Experience Customer Feedback 63

The Product Coalition

MARCH 23, 2020

Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g. DAU, Stickiness, LTV and more).

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78

The Product Coalition

OCTOBER 23, 2023

And understood, too, that your Strategic Capabilities — the teams you expect to combine Product, Tech, and UX expertise to create new experiences, and expand growth, won’t thrive in KPI-driven environments. And because strategy is becoming something of a lost art, it’s probably more likely than not this has happened to you.

Strategy 108

Strategy Customer Experience KPI Data Visualization 108