Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

The Product Coalition

MARCH 6, 2019

In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. They also said they wished they had a clearer product roadmap strategy. In addition, product managers said that direct customer feedback and insights were the best sources of their new ideas.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. However, data insights don’t get us all the way.

Data Visualization 129

Data Visualization Customer Feedback Customer Experience Analytic Tools 129

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

AUGUST 17, 2020

Focusing your themes on phases of the customer journey enables stronger partnerships between the product team and other functional groups because their goals become less disparate from the product strategy. CUSTOMER KPI: Reach. BUSINESS KPI: Reach as a % of Total Addressable Market (TAM). Phase 3: Set-up.

Onboarding KPIs 105

Onboarding KPIs Roadmap Customer Experience KPI 105

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

ProductPlan

AUGUST 7, 2020

My Journey Transitioning from Engineering to Product Management. Then, I started gravitating towards product strategy questions, like, “Why am I building products?, I worked with the product leadership to plan out a product strategy. Long term, you can expect to manage a specific KPI (e.g.,

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

ProductPlan

AUGUST 27, 2021

Regardless of type, stakeholders generally have these attributes in common: Influence : Stakeholders have enough power and strategic importance to the business that their ideas and opinions can impact the ability to advance the product strategy, create a roadmap, and execute it. How does this project align with their priorities?

Management 70

Management Management KPI Government 70

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI 155

KPI Banking User Testing Product Research 155

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry.

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Mind the Product

DECEMBER 23, 2019

In this ProductTank Toronto talk, two members from the team at Points , Mihnea Galeteanu – Head of Product and Jane Helman – Head of Scrum, explain their coping strategy. To help cope with environmental constraints, it is important to understand what specific KPI is being solved with a new roadmap feature.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

Amplitude

APRIL 9, 2019

Jessica Wagner believes that building products should be a user-centric process from beginning to end. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

Bain Public

JANUARY 11, 2022

This includes the BHAG (the big hairy ambitious goals), your value proposition, the product mission as well as its strategy to expand into new markets, innovate or create efficiencies — doing more with less. A pivot shouldn’t impact the company BHAG or product mission, but will directly affect strategies and tactics.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Amplitude

JANUARY 23, 2018

They go beyond vanity metrics and have product analytics solutions that allow them to dive deep into their data to understand their customer’s journey. On testing and refining… Bad product teams lack a product strategy, or if they have one that strategy is not clearly delivered throughout their organization.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

The Product Coalition

NOVEMBER 26, 2019

QA, but it didn’t fix the planning waterfall : Strategy? Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. Development ? Execution, which most companies still practice.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Gainsight

AUGUST 27, 2021

Another quick way to boost TTV is to sprinkle educational guides and in-product engagements throughout your product to drive higher adoption. Product and feature adoption are the beating heart of any healthy product-centered growth strategy. In turn, the value of your product will rise with higher adoption.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Gainsight

OCTOBER 14, 2020

Goldberg and Bartlett also dove deeper into the role of sales and marketing in a product-led organization, growth teams, the characteristics of a SaaS company for which PLG is a good go-to-market strategy, and exciting companies they have their eye on to potentially be the next Snowflake! Breakout Sessions.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Product Manager : In charge of creating product strategy and overseeing the design process, among other things.

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 76

User Testing Product Research Weak Development Team Customer Feedback 76

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. But knowing how a feature will help the product keep up with (or surpass) others is always a useful data point. Exit strategies. We force-rank features against each other. “If

KPI 53

KPI Weak Development Team Customer Experience Travel 53

Product Club

JUNE 10, 2017

To prevent this, we take time upfront to develop a KPI success framework. Michael Rutledge is a technical and design centred product leader with 6+ years of Product Management experience in eCommerce, digital payments, aerospace, and media businesses. Progress is lost, and regression dissolves any benefits achieved.

Agile 54

Agile Customer Experience User Testing KPI 54

ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. How you structure your product roadmap can make a big difference, particularly whether there’s the bandwidth for these incremental improvements. Accounting.

Onboarding KPIs 53

Onboarding KPIs User Testing Customer Experience Product Research 53

Mind the Product

JULY 16, 2018

Rather than just collecting statistics, we created a survey that each product person can fill in to provide some data about the interaction: date, type, product(s), use case(s), vertical etc, and some notes on what was discussed/discovered. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult).

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

Definition 60

Definition User Testing Product Research KPI 60

The Product Coalition

OCTOBER 23, 2023

When one might be better-suited than another, and how to use them together for maximum long-term success Confused about Strategy, OKRs, & KPIs? OKRs would help us measure whether our strategy would help us achieve our goals. How do Strategy, OKRs and KPIs relate to each other?

Strategy 100

Strategy Customer Experience KPI Data Visualization 100

Birst BI

AUGUST 23, 2018

We are helping with the Birst Smart analytics initiative, which will serve automated insights on what is going wrong and why it’s going wrong for any customer-defined KPI. Mona Patel works in Birst’s Product Strategy team. What are some of the industry solutions currently in development? Idoine, Erick Brethenoux, 12 June 2018.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

ProductPlan

JULY 9, 2019

Furthermore, making a product accessible to as many people as possible is simply the right thing to do—no one should be denied their opportunity to participate in the world and utilize solutions due to their limitations. But what’s the best way to make accessibility a fundamental element of product strategy?

User Testing 69

User Testing Customer Experience Product Research Research Software 69

Mixpanel

JUNE 17, 2020

But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy. Looking at the personas helped us define our product strategy as well as the content strategy. You need to know where to start.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy. Looking at the personas helped us define our product strategy as well as the content strategy. You need to know where to start.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will.

Data Visualization 63

Data Visualization User Testing Customer Experience Customer Feedback 63