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Building Intercom from home: Software delivery in challenging times

Intercom, Inc.

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation.

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Building an Efficient Release Management Process

Split

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

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Essential Technical Program Manager Skills

The Product HQ

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

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Guide to the Software Engineer Career Path

PMLesson's Ace the PM Interview

Trying to better understand the software engineer career path? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Software engineers have the option to stick to software development at higher and higher levels. We've got your covered.

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How to Prepare for a Security Engineer Interview

PMLesson's Ace the PM Interview

Security engineering interviews are some of the toughest in the tech industry. As a security engineer, your job is all about reducing risk for technical products by thwarting malicious behavior. Security Engineer Interview Stages In general, the security engineer interview has the following interview stages at most companies: 1.

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Essential Data Product Manager Skills

The Product HQ

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. A data product manager may have to perform duties from company policies, labor legislation, labor laws, and career development to managing employees’ benefits packages.

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First, Do No Harm by Mariah Hay

Mind the Product

the professional realm, groups have been crafting their own ethical codes since the 5th century. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. Engineering has developed a strict code of ethics that they are expected to adhere to in practice.