Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product HQ

MAY 10, 2024

It is a technical role that requires an understanding of data science, data engineering, data management, the product management process, development, UX, business intelligence, and much more so if you have a relevant background in any of these fields, it will get easier for you to get started. The more you study, the better.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Intercom, Inc.

APRIL 8, 2020

For one thing, (as the Accelerate State of DevOps Repor t has shown) adding more processes and policies to software deployment is actually likely to increase the risk to software delivery. The results showed that many senior engineers, engineering leadership and technical program managers felt that their productivity was negatively impacted.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

Bain Public

SEPTEMBER 14, 2021

Centech is dedicated to high-tech (deeptech) companies with high growth potential. Centech performs particularly well in the fields of medical technology, manufacturing, telecoms and microelectronics and other intelligent objects. Due to the ongoing pandemic, the workshop will be held in a hybrid format.

Workshop 52

Workshop Technical Review Artificial Inteligence Data Visualization 52

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 124

White Paper Analytic Tools Technical Review Data Visualization 124

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Different software engineers work on different kinds of technical projects. Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Agile Leadership Summit. This conference has targeted sessions and speakers for product managers, business leaders, and technology marketers.

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

The Product Coalition

APRIL 2, 2022

This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. You can read more reviews and even buy the book with my affiliate link: [link] 1. I hardly imagine Product Managers with autocratic leadership thriving in this environment.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Atlassian

JANUARY 27, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In Technology. An immediate priority was to update our compensation strategy and then make those policies available to everyone. It allowed us to pull in data from Workday, our primary HR information system, about employees, locations, and policies.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Mind the Product

SEPTEMBER 7, 2018

Mariah gives some examples of ethical “grey areas” that have recently impacted our world with technology: Design negligence with “The Interface That Killed Jenny”: a confusing interface in medical software that buried information on necessary treatments for a young cancer patient and resulted in her death. Ethical Accountability in Tech.

Software Review 132

Software Review Technical Review Development Team Review Weak Development Team 132

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. On-site On-site interviews also vary, but they follow a predictable structure.

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Intercom, Inc.

SEPTEMBER 17, 2020

Their mission is born out of the desire to bring transparency to the workforce and to offer a platform for colleagues, peers, and leadership teams to honestly share information about salary, culture, career advice, and industry insights. Did you feel that it was just integral to being at the heart of the tech industry? Short on time?

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

CardBoard

SEPTEMBER 19, 2023

You plan it, you do it, and then you review it – all within a set timeframe. The Kanban Methodology Kanban may be popular in the tech industry, but its roots go back to a very different field: automobile manufacturing. Make Process Policies Explicit: Clarity is key in Kanban. Scrum is a specific way to do Agile.

Agile 52

Agile Feedback Software User Testing Systems Review 52

The Product Coalition

SEPTEMBER 4, 2020

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. So you can imagine the culture shock I experienced when I took a graphic designer position with a large technology organization in New York City. From Startup to Enterprise A job at a startup means a lot of responsibility.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 38

Product Research Research Software Feedback Software Customer Experience 38

Mironov Consulting

APRIL 7, 2018

We all know that a broad sampling of direct users is important, but somehow not as important (or as urgent) as other product tasks at hand: account escalations, rearranged priorities, stories/epics/features, technical spec reviews, launch meetings, budget battles, roadmap presentations, retrospectives, pizza for the team.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Mind the Product

DECEMBER 11, 2017

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. So you can imagine the culture shock I experienced when I took a graphic designer position with a large technology organization in New York City. From Startup to Enterprise. A job at a startup means a lot of responsibility.

Weak Development Team 88

Weak Development Team Systems Review Customer Experience Software Review 88

Mironov Consulting

NOVEMBER 18, 2018

A lot to ask for, especially if we’re not in a salary review cycle. So a more straightforward employee might say “I’ve been offered a job at Company X with more money and better title and generous work-from-home policy. We’ll want to understand what’s really going on. If you can match that, I’ll consider staying.”.

Weak Development Team 78

Weak Development Team Construction User Testing Customer Feedback 78

ProductPlan

SEPTEMBER 2, 2021

They hold qualified women back from climbing career ladders and reaching a senior product leadership position. Yet, they’re still stubbornly absent from the leadership teams in far too many organizations. The Numbers Don’t Lie in Senior Product Leadership Positions. Paycheck Problems for Senior Product Leadership Roles.

Leadership 91

Leadership Technical Review Reporting Tools Customer Experience 91

The Product Coalition

DECEMBER 5, 2019

The keystone of the definition of the Scrum Master role is the servant leadership aspect. Laissez-faire turned into indifference: Pointing the team in a direction where the team members themselves can find a solution for an issue is good leadership. Source : Scrum Guide 2017. Dolla, dolla, bill ya’ll?—?the

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. They wanted to know where people were congregating so they could enforce safety policies. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. They wanted to know where people were congregating so they could enforce safety policies. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. They wanted to know where people were congregating so they could enforce safety policies. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Business of Software Conference

APRIL 17, 2020

We introduced a very nice vacation policy so people can actually take 40 days per year off and it’s mandatory. If you do a tech or even if you do any kind of modern information work yeah. And if you actually do any kind of service loneliness/ isolation are like that top problems of remote work and maybe work in general.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Userzoom

MARCH 28, 2018

Then there’s some great case studies, things like Zappos and their 365-day return policy and all this kind of stuff. They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

PMLesson's Ace the PM Interview

MAY 6, 2022

Security engineering interviews are some of the toughest in the tech industry. As a security engineer, your job is all about reducing risk for technical products by thwarting malicious behavior. Here's a list of questions we've seen most frequently asked at tech companies. Watch our answer here.

Engineering 52

Engineering Software Review Technical Review Research Software 52

The Product Coalition

JUNE 25, 2019

After a short period of time, he introduced a similar policy to the one above. It has to do with the team members, the team culture, the technology, and the processes employed by the group. It took a different kind of leadership to make this happen on the teams, and ultimately took effort from leaders and team members to be effective.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Mironov Consulting

JULY 28, 2022

 These are mostly seen as reasonable and technically sound.  Sales  Our first healthcare customer will have a stack of new-to-us pharma regulatory and audit requirements; HR policies in Europe are very different from the US.  So  They have to keep project pipelines full and tech teams busy.  Hiring

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Atlassian

JANUARY 27, 2022

Large companies’ needs are becoming more complex due to emerging regulations around privacy and security. In a recent study we conducted in partnership with Forrester Research, 83% of tech leaders said open, interdepartmental collaboration is critical to their organization’s success. We recently added Percept.ai

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Coalition

MARCH 2, 2020

The Scrum Master must prevent them from manifesting themselves: a) The Scrum Master has a laissez-faire policy as far as access to the Development team is concerned. Or the ‘tech lead’ of the Development Team is making a forecast on behalf of the Development Team.) No stakeholders : Stakeholders do not attend the Sprint Review.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Product Bookshelf

AUGUST 23, 2016

Bouter notes that if you have selected cost leadership as a pricing model, the most important type of research will be cost structure and procurement costs. ” Bouter notes that “the required attention to detail and the laborious nature of working with technical and mathematical models may obscure the view of the bigger picture.”

Research Software 48

Research Software User Testing Technical Review Systems Review 48

ProductPlan

APRIL 23, 2019

Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team. Although an all-hands meeting doesn’t replace the need for formal roadmap reviews and full product demonstrations, there aren’t many better chances to deliver a high-impact message to everyone all at once.

Feedback Software 73

Feedback Software Research Software Product Management Product Manager 73

Modus Create

MARCH 16, 2020

Each industry and company will need to design plans to address these risks individually and collectively, while monitoring the situation to adapt and make quick decisions to address potential threats (like adopting a work-from-home policy quickly as a mitigation strategy). This creates a perfect storm for companies with limited liquidity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

ProductPlan

JULY 21, 2021

Many technology jobs were always well-suited for infrequent in-person attendance. On the technology side of the house, companies such as Quora and Dropbox are shifting to “remote-first” models, Spotify has gone “work from anywhere,” and Twitter says employees can work from home forever if they’d like. And, if so, how often?

Reporting Tools 52

Reporting Tools Product Management Product Manager Customer Experience 52

Business of Software Conference

JUNE 20, 2019

They were not review quarterlies. So do you still give yourself particularly if you’re a technical guy. That’s what all does Pinterest boards were for with the architects and its super creative and I’m learning a lot and I love it. So I’m doing that. I stopped doing all those 1-on-1 quarterlies.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87