Mironov Consulting

OCTOBER 19, 2022

And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers become a professional services/custom consulting company. Bug or feature?  

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. I imagine many of you get more than 5,000 people signing up and using your service each year.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

Amplitude

JANUARY 27, 2021

Everyone in your tech company should spend time with customers weekly. In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily. Generate ideas and insights that will help create more informed business solutions. Sales, Customer Success, Support).

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90