The Product Coalition

MARCH 11, 2018

Highlight of the article includes: “Responsive web design is about offering a seamless experience on any device, and since different web browsers render web pages in different ways, websites must be tested to ensure that they’re compatible with a variety of mobile and desktop web browsers.

Article 68

Article UX User Testing Magazine 68

The Product Coalition

SEPTEMBER 23, 2020

If we compare the Canadian and Japanese Coca-Cola websites, we will see that the design differs drastically. While the Canadian website seems to have a clearer layout and displays the messages about the brand’s value and mission, the Japanese version of the site seems over packed with information and images. But is it wrong?

User Testing 109

User Testing Research Software Customer Experience Product Research 109

Intercom, Inc.

MARCH 26, 2020

Err on the side of overcommunicating by including more information than you think might be necessary at first, and be sure to ask if your message is understood. I was originally doing web development, so I was just at home talking to the cat, and I got real cabin fever. Clear communication is absolutely key.

Customer Experience 171

Customer Experience Definition User Testing Travel 171