The Product Coalition

SEPTEMBER 23, 2020

billion daily internet users and every user would prefer to read the content in their own language. In fact, 72% of users spend time on the websites in their own language and 72.4% are more likely to buy from a website that offers them information in their native language. The answer is website localization.

User Testing 109

User Testing Research Software Customer Experience Product Research 109

Intercom, Inc.

MARCH 26, 2020

In this episode, we hear from: Ruairí Galavan , Senior Manager of Customer Engagement : Based in our Dublin office after working remotely for four years in Berlin. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world. Clear communication is absolutely key.

Customer Experience 171

Customer Experience Definition User Testing Travel 171

The Product Coalition

MARCH 11, 2018

Highlight of the article includes: “Responsive web design is about offering a seamless experience on any device, and since different web browsers render web pages in different ways, websites must be tested to ensure that they’re compatible with a variety of mobile and desktop web browsers.

Article 68

Article UX User Testing Magazine 68