The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 123

Enterprise Research Software Feedback Software Strategy 123

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Treat the Team as an Equal Partner. The team members are not your resources but the people who create your product. Assume that the team members want to do their best.

Weak Development Team 151

Weak Development Team Development Research Software Feedback Software 151

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions. He asked quite innocently in front of my new team, “what’s the product strategy?”

Weak Development Team 124

Weak Development Team Product Strategy Strategy Product Research 124

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Successful product positioning requires researching the competitors and analyzing their position, identifying the needs of the customers, and formulation of clear positioning statements.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people. Team execution and development.

Weak Development Team 108

Weak Development Team Feedback Software Research Software Development 108

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. I designed every detail in Photoshop before handing the mockups to the developers. After failing to convince my manager to change our waterfall methodology, I joined a company where Agile was deeply ingrained in the culture.

Agile 92

Agile Weak Development Team Product Research User Testing 92

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

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Weak Development Team Feedback Software Reporting Tools Research Software 94

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem. 💡 Hey there!

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. Let’s tuck in… What makes for a highly effective Product Manager? ?? the craft of product management, creating customer and business value) 2.

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Weak Development Team Development Analytic Tools User Testing 93

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 93

Analytic Tools Feedback Software Research Software Onboarding KPIs 93

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. It should also give you tools to measure progress.

Feedback Software 95

Feedback Software Analytic Tools Product Research User Testing 95

Userpilot

FEBRUARY 26, 2023

TL; DR A customer retention survey is a great tool to learn more about customers’ feelings regarding your product and customer experience. Startups use these surveys in the early stages of product development to measure the degree to which a product satisfies market demand. This is a great question to ask new SaaS users.

Product Research 97

Product Research User Testing Feedback Software Customer Experience 97

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. They may be more concerned with questions like “how fast can we build it?”

User Testing 141

User Testing Feedback Software Product Research Research Software 141

UX Studio

APRIL 19, 2024

Current generative AI tools can come up with videos and images within minutes. To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools. I’m far from saying bulk prompts are bad.

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

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Weak Development Team Product Strategy Strategy Development 130

BrainMates

APRIL 8, 2020

It was the last day the whole Brainmates Team was in the office together before shifting to remote working for who-knows-how-long. We had always emphasised the benefits of a fantastic face-to-face product management training experience and with this now out of the question for an indefinite period we knew we needed to “adapt or die”.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Mathew Cropper – Senior Product Manager. Jen Murphy – Senior Product Researcher. In London, we focus on improving our support solutions. Then this podcast has the answers.

User Testing 212

User Testing Customer Feedback Feedback Software Research Software 212

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Knowledge Series: Unit economics explained – what are unit economics?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 95

Research Software Feedback Software User Testing Product Research 95

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. Which measures the customer’s experience with a specific product, feature, or team interaction. Multiple-choice questions, which present respondents with three or more predetermined answers that can’t be quantified.

Product Research 86

Product Research Data Visualization Analytic Tools Feedback Software 86

Gainsight

APRIL 14, 2022

Transforming your customer success strategies into revenue-driving operations takes more than additional customer success managers. Expanding the team is not always the right answer to address scale and impact. They are the driving force of any CS team. Often, it’s about leadership. Why CS Ops? That’s great!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Weak Development Team 52

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Why does retention management take so much time and effort? Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

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Product Management Product Manager Data Visualization Weak Development Team 183

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

The Product Coalition

DECEMBER 14, 2019

The learning process usually starts by writing the program and then finding all the software bugs and fixing them. This is a common approach that was originated by software engineers for tackling relatively easy and short-term challenges. Engineers will begin the Coding process after some initial discussions with the product team.

Software Review 80

Software Review Research Software Technical Review Weak Development Team 80

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product.

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

The Product Coalition

AUGUST 8, 2022

Too many potential investors, Gutenberg’s plan to build on technology more than a thousand years old lacked imagination. We are building a platform that will change the world.” Fust’s secured his investment with the tools and equipment for printing. Not bad for a man who faced challenges at every turn?—?raising

Technical Review 142

Technical Review Development Team Review User Testing Research Software 142

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. There are plenty of software products that start with a solution that is “possible” and “innovative” but has nothing to do with how people actually behave. It seems so simple!

User Testing 134

User Testing Product Research Research Software Customer Experience 134

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

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Weak Development Team Development Product Research Technical Review 99