Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. Problems with Customer Development.

User Testing 144

User Testing Customer Feedback Customer Experience Data Visualization 144

Alchemer Mobile

JULY 11, 2019

Consumers have lots of choices when it comes to picking a mobile application! How long does an application have to prove itself, before the user moves on to something else? As a mobile product manager, you have three days to delight your user before they turn to one of your competitors. Know Thy Customer—and Thy Enemy.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

The Product Coalition

FEBRUARY 1, 2018

While researching “market research”, I found it’s one of those topics that can be overwhelming, simply because I had to go through endless sources, most of which are very similar, and each carrying only a small piece of the puzzle. What’s Market Research? Do not confuse the term with “marketing research”.

Market Research 68

Market Research User Testing Product Research Research Software 68

Userpilot

JANUARY 9, 2024

It’s an easy way to gain a simple version of the truth, cut through data, highlight problematic spots, and identify areas that could be made more user-friendly. TL;DR A Single Ease Question (SEQ) is a simple yet effective method of quantitative usability testing. you can issue them each time a user attempts a usability task ).

Data Visualization 97

Data Visualization User Testing Product Research Analytic Tools 97

Userpilot

MARCH 25, 2024

Metrics that can affect SaaS business valuation include Monthly /Annual Recurring Revenue, Customer Acquisition Cost , Customer Lifetime Value , Net Revenue Retention, Total Addressable Market, and YoY Growth Rate. So, if you have 300 paying customers and the ARPU is $35, the MRR is $10,500.

Feedback Software 94

Feedback Software Analytic Tools Research Software Data Visualization 94

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Tips & tactics: Focus on tactical aspects for product launching and growth roadmap at least for 2 years. 2)= 168M Hence, the TAM of Smartwatch is around 168M customers in India.

Data Visualization 180

Data Visualization User Testing Research Software Marketing 180

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 102

Analytic Tools Research Software Feedback Software Customer Experience 102

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Have you ever worked on a product that didn’t meet customer needs or deliver the expected results? This will help to ensure that the results of the test are reliable and interpretable.

User Testing 141

User Testing Feedback Software Product Research Research Software 141

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Strategic Product Management Activities and Tips. To track their progression towards adoption , you need to segment your users.

Product Research 91

Product Research User Testing Customer Feedback Research Software 91

The Product Coalition

MAY 12, 2021

Test tube food’ is predicted to replace all the animal products by 2050, because there won’t be enough cows and chickens for more than 9 billion people on Earth. There are special companies delivering different meal ingredients to customers, and they cook these meals following recipes from the mobile app. LEGO food Do you like LEGO?

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

Product Innovation Educators

AUGUST 25, 2017

Tips for conducting consumer and market research for new products. What you can learn from user behavior to improve aspects of products. Too often applications ask users to do more than is really needed. Each “ask” is another hurdle for customers. Read the details at [link]. See details at [link].

User Testing 48

User Testing Market Research Product Research Research Software 48

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 92

ChatGPT Data Visualization Onboarding KPIs Research Software 92

The Product HQ

APRIL 20, 2024

This guide shares key advice, tips, and strategies to help you become a SaaS product manager. This stage requires a high level of empathy from product leaders to identify the challenges that their users face as well as possible, lucrative solutions that work despite the complexities of their customer segment and market.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Haines-Group

OCTOBER 17, 2023

The Problem Product enhancements are too often a scattershot affair propelled by internal brainstorms or customer demands. Continuous Discovery refers to your ongoing collection of customer insights via interviews, observation, data analysis, etc. It’s a great tool for continuous product improvement. Steps for Building an OST 1.

Research Software 78

Research Software Feedback Software Product Research User Testing 78

Roman Pichler

JANUARY 9, 2018

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. Talk to the Users. Do Just-Enough Product Discovery Work.

Product Research 156

Product Research Technical Advisors User Testing Research Software 156

Userpilot

NOVEMBER 10, 2022

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Common pain point categories.

User Friction 89

User Friction Customer Experience User Testing Product Research 89

Userpilot

JUNE 7, 2022

Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. Have a pricing strategy that encourages users to engage with your product.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. B2B marketing targets businesses and organizations rather than individual consumers.

B2B 101

B2B User Testing Research Software Analytic Tools 101

The Product Coalition

FEBRUARY 23, 2024

Let’s go over some interview tips: Understand the Product Lifecycle: Familiarize yourself with the end-to-end process of product management, from ideation and market research to launch and iteration. Prioritize User Needs: Show that you can put the user first by articulating how to identify and prioritize user pain points.

Data Visualization 125

Data Visualization Analytic Tools Research Software Feedback Software 125

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? Proper research does not go quickly, or can it? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. Making decisions based on research results ensures getting decent ones. A/B tests.

Product Research 94

Product Research Research Software User Testing Feedback Software 94

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors.

Data Visualization 84

Data Visualization Reporting Tools Analytic Tools Research Software 84

Userpilot

AUGUST 21, 2023

Looking for the right answers can give you a deeper understanding of how well applicants understand the product management role and whether or not they’re the ideal fit for the position. Here are the product management skills and experience questions you should ask: How do you perform customer research? Leadership.

User Testing 84

User Testing Research Software Feedback Software Product Research 84

The Product Coalition

JULY 8, 2020

Looking to build better user experiences? It’s time to stop passively observing your analytics and start engaging your users. Here is why user engagement is the new key to build innovative experiences. It all starts with user feedback. And it doesn’t involve tracking every action your users do.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Usersnap

DECEMBER 1, 2021

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? No, it isn’t a cacophony of customers randomly speaking like Revolution 9 on the Beatles White Album. What is a Voice Of The Customer Survey? Why is the Voice of the Customer important?

Product Research 91

Product Research Feedback Software Customer Feedback User Testing 91

Userpilot

APRIL 1, 2022

Product localization makes the product accessible to users in foreign markets with different languages and cultures. A product localization strategy should cover all the aspects of UX like marketing , sales , features , or UI changes. Payment system localization ensures local users can use payment methods they are used to.

Research Software 97

Research Software Feedback Software User Testing Product Research 97

The Product Bistro

JUNE 7, 2016

The lifeblood of product management is customer interaction. Getting out of the office, and sitting down with customers is a powerful aphrodisiac, and allows you to get unalloyed feedback. How can you make your customer visits more useful? Enter the concept of “Structured Customer Visits.”

User Testing 170

User Testing Customer Experience Customer Feedback Travel 170

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Careers in programming are a good springboard as are those in sales, customer service, or marketing.

Data Visualization 92

Data Visualization Analytic Tools Technical Advisors User Testing 92

Generation Focus

OCTOBER 15, 2018

This is my story of how I became trained in refugee status determination (RSD) interviews based on interrogation techniques used throughout Europe, and how I have applied this to market research interviews. Preparation and Planning Preparation and planning is done through thorough research of the product, and dialogue with the client.

User Testing 76

User Testing Product Research Research Software Customer Experience 76

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Both Product Marketing and Product Management teams need to work together. Learn about your customer- who is your target audience?

Product Research 86

Product Research Feedback Software Research Software Product Marketing 86

Generation Focus

OCTOBER 15, 2018

This is my story of how I became trained in refugee status determination (RSD) interviews based on interrogation techniques used throughout Europe, and how I have applied this to user research interviews in my work today. Preparation and planning is done through thorough research of the product, and dialogue with the client.

User Testing 62

User Testing Product Research Research Software Customer Experience 62

Generation Focus

SEPTEMBER 21, 2018

Performing market research requires direct interaction with your target demographic. Researchers need hard data from the individuals in their market. This data comes in the form of answers to survey questions, interviews, focus group responses, test sessions, and any other study being used by researchers.

User Testing 62

User Testing Product Research Research Software Customer Experience 62

Intercom, Inc.

APRIL 7, 2020

As the coronavirus outbreak upends lives and businesses everywhere, support teams are increasingly the first place that customers turn to for guidance. Our new research reveals the impact it’s had on these teams. Some of our own customers are experiencing up to 10 times the number of new chat conversations.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Usersnap

JULY 11, 2021

In the old days, customer support was something most companies sucked at. But times changed and so has customer support. A lot of businesses now take customer support as a service and an important part of their business operations. In this blog post, I’ll show you numerous steps for providing the best customer support available.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. This is the safest option.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Data Visualization 96

Data Visualization Analytic Tools Research Software User Testing 96

The Product Coalition

APRIL 20, 2023

Yes we have our own tasks: writing requirement docs and stories, drawing wireframes, creating and triaging tickets, market researching, determining product strategies, and driving cross-functional meetings to get work done. If not, this is the perfect time to collect feedback on yourself as a PM. Fu (pen name).

Technical Review 118

Technical Review Product Research User Testing Software Review 118